Gilchrist Chevrolet Buick GMC Dealership Tacoma

Had to wait in line for over 30 minutes before I was even able to check in for my oil change appointment. Then when I check in it took another 20 minutes for them to get all of my information, mind you this able to check in for my oil change appointment. Then when I check in it took another 20 minutes for them to get all of my information, mind you this is all the same information that I put in online when I booked my appointment. Overall the check-in process to drop off my car took over an hour More

The service was A+. This is now my dealership of choice. I love my vehicle and the entire experience. Thank you for your commitment to me as a customer I love my vehicle and the entire experience. Thank you for your commitment to me as a customer More

Though I had to wait 10 minutes before a service Though I had to wait 10 minutes before a service representative was available, the wait was worth its, as Kristi was friendly, competent and efficie Though I had to wait 10 minutes before a service representative was available, the wait was worth its, as Kristi was friendly, competent and efficient. More

Lack of communication. Was told they could work on it then told they couldn't and was still charged over 300 with no diagnosis done then told they couldn't and was still charged over 300 with no diagnosis done More

Got me in the next day and did a great job with a quick turn to get me back out the door. Thanks so much! turn to get me back out the door. Thanks so much! More

Customer service is really great and quality of work I would recommend this dealership and service to any one I know . They take good care of customers would recommend this dealership and service to any one I know . They take good care of customers More

I went to pick up my car and drive it home it was make loud noise and was shaking, I take it back to the dealership in tears because you know I just spent over 500 bucks to get my car fixed. They let me u loud noise and was shaking, I take it back to the dealership in tears because you know I just spent over 500 bucks to get my car fixed. They let me use a rental car for the night witch honestly I just wanted my car back along with I had to stress all night what could be wrong with my car from them working on it. The next day I had to call them to even hear back what happened and it turned out to be they didn’t tighten down one of my tires all the way. So that alone proves to me they are not only trying to rush through jobs but not even test drive the car to make sure it was safe for driving. This makes it to where I can’t trust your guys work anymore and won’t be returning because the safety of their work is not guaranteed. More

Very courteous and worked with us to find the exact match we wanted. Quick and efficient check out. Very knowledgeable team of expets. Glad we stopped by. we wanted. Quick and efficient check out. Very knowledgeable team of expets. Glad we stopped by. More

Got an email from On Star showed that my tire pressures were not good. Drove to GilChrist Chevrolet to have my tire pressure checked. Dave was attentive and assisted to check my tire pressure. So thank were not good. Drove to GilChrist Chevrolet to have my tire pressure checked. Dave was attentive and assisted to check my tire pressure. So thankful that it was fast. Thank you for the fast service. More

My oil change and filter replacement took longer than it usually has in the past. I arrived at about 9:15 for my 9:30 appointment, but my car was not finished until after 11:00. usually has in the past. I arrived at about 9:15 for my 9:30 appointment, but my car was not finished until after 11:00. More