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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
March 02, 2025
Get people and great products! Low pressure and extremely helpful and willing to work with me on a deal that I was comfortable with. I would highly recommend them. Low pressure and extremely helpful and willing to work with me on a deal that I was comfortable with. I would highly recommend them. More
by Squeen
Employees Worked With
Steve Scott, Zach Davis, Thomas Tate, Delain Boorman
March 01, 2025
Excellent service from duck the salesman! Came in and was able to test drive a couple of vehicles to find the right fit! Hands down best service I’ve gotten from any where Came in and was able to test drive a couple of vehicles to find the right fit! Hands down best service I’ve gotten from any where More
by Carlislechris13
Employees Worked With
Steve Scott, Zach Davis, Delain Boorman
March 01, 2025
Unfortunately we had a lousy experience. Had a faulty starter, felt like we were a burden by bringing our car in (based on our interaction with the service desk). Had a family road trip line Had a faulty starter, felt like we were a burden by bringing our car in (based on our interaction with the service desk). Had a family road trip lined up in a remote area and expressed my concern several times. I paid the inspection fee and they didn’t reset the warning sensor of a previous issue that this shop left, they didn’t change the starter like I asked, they insisted that everything was fine, which of course was not true. It really just felt like we were a burden to them as they are really busy. Our fears were met on our trip when the vehicle wouldn’t start in the remote area we traveled to. I had to change the starter myself as a service shop was not available. It was very difficult on vacation with two kids, dogs, snow, and lack of tools on a roadtrip. We understand these things aren’t a perfect science but this experience has left a bitter taste in our mouth, we even were looking at upgrading our vehicle this year but will likely look elsewhere. I would not recommend this dealership to any friends or family More
by kevinmarshalljr
Verified CustomerEmployees Worked With
Unknown
March 01, 2025
Dealer worked with us and helped us out with our questions and answered them accordingly. Duck definitely made as feel at home and have a good time while we were waiting for approval of credit and a questions and answered them accordingly. Duck definitely made as feel at home and have a good time while we were waiting for approval of credit and all the other paper work that was necessary to sign. More
by James paz
Employees Worked With
Steve Scott, Zach Davis
February 27, 2025
Customer service was great. Had to make an extra trip because they were short on mechanics that day and couldn't get job done first trip. This was nobody's fault but does mean Had to make an extra trip because they were short on mechanics that day and couldn't get job done first trip. This was nobody's fault but does mean 4 stars instead of 5. The front desk was apologetic and i have no doubt they were doing there best. I have had friendly service good communication. Forget the name of the lady who assisted me but she had only been there 3 weeks, you would never know it but the way she did her job. Thanks Gilcrest More
by awedlund
Employees Worked With
Dave Christensen
February 26, 2025
Brian and David were great to work with. They were straight forward and did not try to extend the sale. Also I had an appointment and their financing manager was able to quickly finalize pap They were straight forward and did not try to extend the sale. Also I had an appointment and their financing manager was able to quickly finalize paperwork to get me out of the dealership on time. More
by NWDRAE
Employees Worked With
David Shubladze, Brian Wright
