Gilchrist Chevrolet Buick GMC Dealership Tacoma

When I first called in to get my car Serviced, oil change, the lady that answered the phone said they are swamped and too busy to take my call. She asked me to call back. I called back 4 more times ev change, the lady that answered the phone said they are swamped and too busy to take my call. She asked me to call back. I called back 4 more times every hour on the hour to schedule an oil change and finally got thru! I couldn't believe how long it took me just to schedule an Oil Change!! This was very frustrating! I was not happy!! But they did get me in finally! More

Mr McDonald has been there from beginning. Made it quick thanks to knowledge and experience. This is our 3rd car we have purchased from Gilchrist thanks to knowledge and experience. This is our 3rd car we have purchased from Gilchrist More

I brought my Itasca motor home - Chevrolet base, in for repair. The power steering is leaking and the windshield wiper motherboard is bad. A new steering box is no longer available, so they told me where I repair. The power steering is leaking and the windshield wiper motherboard is bad. A new steering box is no longer available, so they told me where I could get a rebuilt one to do the repair myself. I was told the wiper motherboard was not available but I found it online at the GM warehouse in Colorado. I will not be a returning customer. More

Labor rates are outrageous. I was there less than an hour and it cost me $333.00 for them to tell me I need to spend $3000. hour and it cost me $333.00 for them to tell me I need to spend $3000. More

The staff was very nice and accommodating. My car was done quickly and was happy with what they did. I would definitely come back again. done quickly and was happy with what they did. I would definitely come back again. More

It was a pleasure to have Shade assist us. The place was very clean and COVID treated. The experience of Shade working with us renewed my faith in customer service again. Thanks Shade for been a good sal very clean and COVID treated. The experience of Shade working with us renewed my faith in customer service again. Thanks Shade for been a good salesman. No pushing, More

Customer service and quick check out is always something I can count on. Help and advice with my car to keep it running it´s best is what I appreciate the most. I can count on. Help and advice with my car to keep it running it´s best is what I appreciate the most. More

Rickey M our sale rep was great easy going no pressure provided several options took good care of myself and husband. Payment processing took a long time considering we paid cash. When we came back to bri provided several options took good care of myself and husband. Payment processing took a long time considering we paid cash. When we came back to bring in our title for the trade in the payment processing clerk Thomas was rude to my husband so it tainted our experience. Having grown up with the Gilcrest family and going to high school with Leslie Gilcrest we felt we were in good hands with a reputable company More

Great service department at Gilchrist auto group Very Great service department at Gilchrist auto group Very professional stuff. I would recommend to anyone go to Gilchrist for service or the sales need Great service department at Gilchrist auto group Very professional stuff. I would recommend to anyone go to Gilchrist for service or the sales need for sure! More

Our dealership is the only one we go to. We trust you people with anything about the vehicles we have purchased from Gilchrist Chevrolet and Buick. people with anything about the vehicles we have purchased from Gilchrist Chevrolet and Buick. More