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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

September 21, 2020

Thanks for Service Manager Mike Smith for helping us going the extra mile to troubleshoot a warrantee problem in our Denali! The Gilchrest Service Department is A1! More

by GUPPYC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Smith
September 20, 2020

Had a problem with some dents in a door, service person looked at it and referred me to Metal Magic for further work. Metal Magic seems like a very good facility and fits what I need. The estimate is reas More

by ROBROBARMSTRONG
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
September 18, 2020

The font desk Buick staff and back end check-in staff do not welcome you with a smile and are really good at ignoring customers. More

by leeleecastill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talitha Davis
September 18, 2020

I will NEVER take my vehicle back to this dealership. HORRIBLE experience pretty much sums it up! Overcharged, charged for things I didn't request, and man is this place slow. More

by Swangerr82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck White, Devon Welsh
September 17, 2020

From start to finish the most positive experience I’ve ever had buying a vehicle. I never once felt pressured to make a decision from the salesman (Alex) or from finance (Brian). Very professional staff! More

by BLACKTAILCAMO
Recommend Dealer
Yes
Employees Worked With
Alex English (sales) Brian ? (Finance), Dennis O'Connor
September 17, 2020

Best experience in purchasing a vehicle to date. The process was very straight forward and Stephanie and Ricky listened to my every request. No pushy sales attempts. Both were very personable and patien More

by nic.inc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
September 16, 2020

I thought Dave did an outstanding job on our motorhome. He kept as well informed. We have brought our motorhome here regularly for repairs and so far we’ve been happy. We do think it’s on the expensive si More

by rhanson935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
September 16, 2020

Thank you I got my questions answered. And I know what Thank you I got my questions answered. And I know what my Chevy cruise needs now wraper blades and future maintenance. Ok 25 words thanks More

by RGPETERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Bob Cornett, Dave Christensen, Chuck White, Michael Smith, Kristy Graham, Devon Welsh, Lori aldan, Debbie Cudini
September 16, 2020

Had to wait too long to get an oil change...then said it was not necessary. It apparently was a busy day for them..Appointment time was for 10:15 a.m. This is the first time it has happened since buying o More

by RJTHOMP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Devon Welsh
September 14, 2020

Well I really pulled in to the Ford dealer instead of the Chevy dealership and it turned out to be a great deal for me. Shade was very nice and brought me my truck to me I love it and I'm happy and I'm glad More

by destinypink2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Dennis O'Connor
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