
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
My first time receiving an oils change since I bought my vehicle two months ago, and Kristi Howell was awesome! Thank you so much! Gilchrist vehicle two months ago, and Kristi Howell was awesome! Thank you so much! Gilchrist More
Came in for a LOF and filters...Dave suggested a coolant flush which we added to the service. Later I received a friendly call from Dave that my car was ready ahead of time. I picked up my car and on the wa flush which we added to the service. Later I received a friendly call from Dave that my car was ready ahead of time. I picked up my car and on the way home I heard a strange noise.. I pulled over immediately and found two jack pucks still attached to the underside of my car. They each had a chain attached that was long enough to drag the ground... I called Gilchrist service but it was after closing.. L/M for Dave..I called again the next morning L/m for Dave...Finally reached him on my 3 try... My first LOF at Gilchrist was a problem instead of 7 qts os Dexos, they overfilled it with 9.8 qts...It smoked on the drive home, I had to call AAA and get a tow back to the shop... More
I love their work and also they have very helpful people, respectful, responsive. I feel completely satisfied with them and their job. I would recommend the GMC DEALER TO ANYONE THANKS. respectful, responsive. I feel completely satisfied with them and their job. I would recommend the GMC DEALER TO ANYONE THANKS. More
My first time there. Simple process, staff was very friendly. Waiting room was clean and I could tell that, in light of Covid, the chairs had been freshly sanitized. friendly. Waiting room was clean and I could tell that, in light of Covid, the chairs had been freshly sanitized. More
Forgot to do Tire Rotation I requested. Did not put a sticker on windshield to say when next oil change needed. David Christensen also had to properly install my trickle charger as mechanic failed to sec sticker on windshield to say when next oil change needed. David Christensen also had to properly install my trickle charger as mechanic failed to secure properly. More
It was an easy buying experience. Tom was a pleasure to work with and I would highly recommend him to my family and friends looking to purchase a vehicle. work with and I would highly recommend him to my family and friends looking to purchase a vehicle. More
Everyone is always friendly, helpful, & efficient. We trust you and recommend you to others. You make getting our car serviced or repaired easy and stress free! trust you and recommend you to others. You make getting our car serviced or repaired easy and stress free! More
I already did this once. I don't remain which staff helped me. Everything was fine as usual. The waiting area reflected the changes required by state law. helped me. Everything was fine as usual. The waiting area reflected the changes required by state law. More
The customer service was horrible. I didn’t receive a call giving me an update on the status of my vehicle. I called several times, no one called me back and then finally I was told my car wasn’t there. call giving me an update on the status of my vehicle. I called several times, no one called me back and then finally I was told my car wasn’t there. I had to leave my job to find out what was going on with my vehicle. I was very disappointed in the way I was treated as a paying customer. More
quick in and out with a check of my electrical system I called with an immediate problem, Gilchrist was able to fit me in which i greatly appreciate. Service was preformed quickly and completely with fut I called with an immediate problem, Gilchrist was able to fit me in which i greatly appreciate. Service was preformed quickly and completely with future recommendations. The staff is very professional and fully informative. Social distancing and disinfecting is practiced both in the reception and waiting areas. More