
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Incredible experience The team at Gilchrist continues to be incredible to work with. They help us find exactly what we want and make the process unbelievably smooth and enj The team at Gilchrist continues to be incredible to work with. They help us find exactly what we want and make the process unbelievably smooth and enjoyable. We will be coming back for years to come! More
Quick and curtious We had our questions answered and our vehicles were serviced with in an hour. They did not try to make us have more work done then was needed. I appr We had our questions answered and our vehicles were serviced with in an hour. They did not try to make us have more work done then was needed. I appreciated the good customer service from the younger gentleman that helped us. More
3 months to get my car back. It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant d It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant doesn't know how to deal with warranty companies other than their own. He also rarely returns calls or offered any status updates. Pretty much any plastic cover in the engine compartment was damaged by the tech. Conveniently, the service manager was not at work the day I picked my car up. 3 car payments, 3 insurance payments, and most of the summer lost for driving my summer car. I will Not go back to the Gilchrist service center, nor will I do any business with them. More
Customer Service Excellent service from the time tow truck dropped my truck Kristy call me asked about the problem of my truck and also gave me a quote after all the c Excellent service from the time tow truck dropped my truck Kristy call me asked about the problem of my truck and also gave me a quote after all the checking she gave me the reason why the truck won't start and they proceed to fix with my blessing and I would like to Thank the people in the service center for their concern for their customers. More
Came in for a recall on my car and it wasn't done right Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remo Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remote start option and it wasnt an issue but they put the code in and now in dings while I'm driving telling me my seatbelt isnt on I'd rather they just left it alone More
Looking for a GM product Choose Gilchrist I knew I wanted a Buick Encore and Gilchrist had the largest selection and they advertise the rebates that GM was offering. Everyone we worked with th I knew I wanted a Buick Encore and Gilchrist had the largest selection and they advertise the rebates that GM was offering. Everyone we worked with there was wonderful and it was the most pleasant car purchase I have ever made. More
Gilchrist...or was it Heaven 👀🙏 Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Each service, mechanic & billing staff I came into contact with took the initiative to.foster a warm & friendly atmosphere. We purchased our first vehicle from Gilchrist decades gone by. Their customer service has remained A+. Michael Williams More
Oil change Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected T Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected Tech should have saw light and fixed It was a loose connection More
Service department is great as always! Love coming there. Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was going on with my vehicle. Service manager is great too! I would highly recommend anyone to come visit Gilchrist! More
Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More