Gilchrist Chevrolet Buick GMC Dealership Tacoma

Very good service and quick will definitely be coming back when my truck need work back when my truck need work More

The sales team at Gilchrist worked diligently to allow a purchase that was acceptable to my wife and I. Miya Scott was so nice and patient throughout our time there and made sure that our 2022. Silverado wa purchase that was acceptable to my wife and I. Miya Scott was so nice and patient throughout our time there and made sure that our 2022. Silverado was 100% ready for us to drive away in More

The service desk did a fine job - 5 - the person who did the oil change set the emergency brake so hard I had to go back into the dealership and get the service desk to release it for me. I couldn't even ge the oil change set the emergency brake so hard I had to go back into the dealership and get the service desk to release it for me. I couldn't even get it to move using both hands. Ridiculous. He said he would talk to the technician. More

The service department is amazing every person They know what they are doing two more words what they are doing two more words More

Great. Gilchrist makes sure you and the vehicle are taken care of. Staff are friendly and helpful. Gilchrist makes sure you and the vehicle are taken care of. Staff are friendly and helpful. More

Always fast My service is always fast and friendly. Waiting room is clean and quiet, and the folks are always top notch. Waiting room is clean and quiet, and the folks are always top notch. More

As usual, I booked appointment online. It was Immediately confirmed. Later confirmed for a much earlier time. Confused, I asked ultimately had to call & confirm the original 2:00 pm slot. It was Immediately confirmed. Later confirmed for a much earlier time. Confused, I asked ultimately had to call & confirm the original 2:00 pm slot. 100 minutes in, my service contact informed me they were unable to complete scheduled 45K mile transmission service 'out of time'. I was given the choice to either reschedule or leave my truck over the weekend (they were informed I had no ride upon check-in). Frustrated, upon checkout, I also learned they hadn't rotated my tires, citing I didn't have a wheel lock. I informed them it was located in cup holder next to driver's seat - where I routinely place it for every service I've had done there. I returned days later for a rescheduled 10:00 am appointment. It took 5.5 hours to have transmission serviced & tires rotated. No communication, zero updates & no apologies from anyone for the paces they put me through. No one took ownership & no accountability. In short, no one 'owned' it. I'm a retired business professional & am struggling to find an example of poorer service. I've yet to leave a review on their site. It's coming. More

Dealer service was prompt, employee's communicated very well and showed a very high level of integrity. well and showed a very high level of integrity. More

Chuck was very professional and helpful and made sure I had everything squared away. The shop went above and beyond in making sure my car was in working order and actually didn't screw me over. had everything squared away. The shop went above and beyond in making sure my car was in working order and actually didn't screw me over. More

The staff was very friendly. They were finished with the car in an hour. Very good service. They were finished with the car in an hour. Very good service. More