Gilchrist Chevrolet Buick GMC Dealership Tacoma

Efficient and easy to deal with. Service and parts are nice and knowledgeable. The whole dealership experience was pleasant. Service and parts are nice and knowledgeable. The whole dealership experience was pleasant. More

I had a pleasant wait time and my truck was in and out within 30 minutes which is excellent within 30 minutes which is excellent More

Don't know who Dominic is Worked with Cloe she was great, knowledgeable about trucks and a nice person. Finance was slow and understaffed making a long wait Overall very satisfyed thank you great, knowledgeable about trucks and a nice person. Finance was slow and understaffed making a long wait Overall very satisfyed thank you More

Good communication with how long it would take. He pulled my past service records to see what else was needed to be fixed. He pulled my past service records to see what else was needed to be fixed. More

I brought my vehicle in for an oil change and to have my brakes checked out. My front brakes were making a lot of noise and they were just replaced. When my car was ready no one explained to me what was wro brakes checked out. My front brakes were making a lot of noise and they were just replaced. When my car was ready no one explained to me what was wrong with my brakes the paperwork just said I either need new rotors, brakes, or my calipers pins lubricated. When I asked if anyone test drove my vehicle to see if they could figure out the problem I was told lunch was in 10 minutes, so I would have to wait 40 minutes for someone to test drive it. It should have been common sense to do a test drive on a vehicle that is making a lot of brake noise. I brought my vehicle to Gilchrist because they are supposed to be the professionals. I felt like they were just being lazy and did not fix the problem I came in for. More

I put notes in my service order request asking for a quote for a windshield replacement and replacement brakes. All I was told at the end was that I needed a tire rotation. My service summary sheet says quote for a windshield replacement and replacement brakes. All I was told at the end was that I needed a tire rotation. My service summary sheet says that my windshield is fine (even though I signed a document saying it was cracked prior to my appointment) and that my breaks are fine - green boxes for both of these items. More

This was nice. It took longer than I expected. I'm glad I got this done. It took longer than I expected. I'm glad I got this done. More

Extremely friendly, very helpful quick service Ryan is always attentive They took my coupon which is very helpful always attentive They took my coupon which is very helpful More

Great with the only exception being I was sent home with TPS fault and no readings in the display. Drove the vehicle back to the dealership to learn that a sensor had failed and needed to be replaced. Not s TPS fault and no readings in the display. Drove the vehicle back to the dealership to learn that a sensor had failed and needed to be replaced. Not sure why that wasn't found when they reset the sensors after rotating my tires. More

Not specific with details They didn't give me details of the scanner and just very poor customer service we went into our appointment and said we weren't in their list the scanner and just very poor customer service we went into our appointment and said we weren't in their list More