Gilchrist Chevrolet Buick GMC Dealership Tacoma

Chuck was very helpful and kind. Reassured me everything would be ok, got my car in and out Reassured me everything would be ok, got my car in and out More

They were great! Very professional, fast and very commutative with me at all times. I will definitely come back for future services Very professional, fast and very commutative with me at all times. I will definitely come back for future services More

Good service. I especially appreciated the shuttle service and the proximity to our home the service guy was informative and courteous I especially appreciated the shuttle service and the proximity to our home the service guy was informative and courteous More

I felt I was taken advantage of. I pointed out the problem from the beginning, but they ignored me which led to a greater service requirement and fee. I pointed out the problem from the beginning, but they ignored me which led to a greater service requirement and fee. More

Everything was good from making the appointment to picking up my car. Courteous staff, efficient and timely. Got my vehicle back within time frame I was given. Thank you picking up my car. Courteous staff, efficient and timely. Got my vehicle back within time frame I was given. Thank you More

I made an appointment to have a recall done. They gave me a date and time and when I came they said the parts had not come in and they would call me when they did. I Called 2 weeks later to They gave me a date and time and when I came they said the parts had not come in and they would call me when they did. I Called 2 weeks later to see if they were available and they said they had no information about my recall on my car or a past appointment and they would have to order parts. Called GM. They said they had the parts. Made another appointment for the recall and a sensor had gone out. They told me it would be 130 dollars for the part and labor . When I got there they said sensor and labor would be 589 dollars. I am on SS medicaid/Medicare. The guy said they had the correct part I needed listed on the repair sheet but gave they gave me the wrong price. I had a quote from a repair shop for 388 dollars in my neighborhood I could have had it done before the recall but now they are booked until the end of September. Worse service center I have ever been to. Certainly they have less interest in getting the recall done than GM who kept sending, emailing and calling me to get it done. More

I went in for a 45000 mile service, Dealership instead preformed an oil change. Rather than being concerned about fixing the mistake they were way more concerned about assigning blame to someone. I thin preformed an oil change. Rather than being concerned about fixing the mistake they were way more concerned about assigning blame to someone. I think they blamed the poor girl that made the appointment over the phone. My email reminder said 45000 mile service, so i diubt it was her fault. Insread of placing blame they should have been focused on fixing my truck. More

This dealership is poor with communicating with its customers about service updates and proper maintenance diagnostics customers about service updates and proper maintenance diagnostics More

They did not completely explain what was wrong with my transmission. They did not list the faults or engines codes my car was having since it was a Saturn Vue Hybrid. They did tell me many parts GM don't transmission. They did not list the faults or engines codes my car was having since it was a Saturn Vue Hybrid. They did tell me many parts GM don't make anymore. More

When I was finally ready to purchase it seemed like everything became chaotic and that the next guy who was buying a more expensive car was getting all the attention. When I got in my new vehicle I did everything became chaotic and that the next guy who was buying a more expensive car was getting all the attention. When I got in my new vehicle I didn't even know how to start it, it wasn't clean and there were no floor mattes and there was no one there to help me, I was already old news More