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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

May 04, 2023

Great service advisor…did not show me the replaced parts or clean my vehicle. Not sure how this is related, but now my AC is not working and everything was great before my “service”. Vehicle only has 44K More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
May 04, 2023

The young man who helped us with the purchase process was awesome and I will recommend Gilchrist to others More

by jerrygwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Will Ketcham, Brenda Sharpe, Kristy Graham
May 03, 2023

Called and gave me the options for the brake job, explained what needed to be done, and was done in one day. More

by SweetB63@aol.com
Recommend Dealer
Yes
May 03, 2023

They did a good job, with both vehicles. This minimum word requirement is silly, and should be taken out. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
May 03, 2023

This is hard to complete in 15 words. So much wrong with this dealers service department. Too my car and got a complete diagnostic and they looked all around under every where and told me More

by toddgrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzanne Cronin
May 02, 2023

Made an out of state purchase simple. Helped on every step in the complex process. More

by SHORESCN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Richard Mathews
May 02, 2023

Had a check engine light on my 3500 Silverado. Service seems to be good. Would be nice if the truck got cleaned when they are done. Was the second time that it was in this dealership with a check More

by rbeck
Recommend Dealer
Yes
Employees Worked With
David
May 02, 2023 -

rbeck responded

Everything was done as expected and under warranty.

April 29, 2023

Great customer service. Service done in a timely manner. Information is shared to customers to make an informed decision. Waiting area and bathroom clean. Available shuttle More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Celis, Michael Smith, Lori aldan, Debbie Cudini
April 29, 2023

Great service and I love the pre maintenance which they find for your vehicle. Will stay with Gilcrest thank you More

by mariecb692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Bob Cornett, Dave Christensen, Chuck White, Michael Smith, Kristy Graham, Devon Welsh, Lori aldan, Debbie Cudini
April 26, 2023

Overall it was an amazing experience everyone there was really nice but Ricky really went above and beyond and he was kind to my son which is a million points for me More

by mrsoleary22@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ricky
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