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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,592 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,592 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
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September 27, 2019
Oil change and recall Always receive friendly prompt service and the dealership provides and clean and convenient waiting area. Have been a customer of Steve Smith since w Always receive friendly prompt service and the dealership provides and clean and convenient waiting area. Have been a customer of Steve Smith since we moved here over 30 years ago. More
by FRIEDLANDERW
Verified CustomerEmployees Worked With
Kristy Graham
Helpful September 27, 2019
Quick, easy, friendly staff. Needed to get service for a safety recall. Dealership got me in same-day and completed the work quickly and the staff was both professional and friend Needed to get service for a safety recall. Dealership got me in same-day and completed the work quickly and the staff was both professional and friendly- thank you. More
by ASatt
Employees Worked With
September 25, 2019
Awesome experience. I had an amazing experience getting new keys for my vehicle. The staff was friendly and gave me prompt service. They updated me throughout the process I had an amazing experience getting new keys for my vehicle. The staff was friendly and gave me prompt service. They updated me throughout the process and checked on me regularly. I have a great experience every time I come here for service. I drive further than I have to-to come to this dealership specifically. More
by MisterDW
Employees Worked With
Other Employees :
Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh
September 24, 2019
Great workmanship They take pride on the quality of their work, I work in aviation field as a functional mechanic where quality workmanship is a must, and you can clear They take pride on the quality of their work, I work in aviation field as a functional mechanic where quality workmanship is a must, and you can clearly see they know what they are doing, I just have praises for the mechanics at Gilchrist. More
by RANDOLF.CABILLAJE
Employees Worked With
Michael Mckinney, Devon Welsh
September 20, 2019
Excellent Service As Always. Great service and staff. Everyone is friendly and helpful and make you feel like family. Trustworthy dealership that keeps my vehicles in excellent Great service and staff. Everyone is friendly and helpful and make you feel like family. Trustworthy dealership that keeps my vehicles in excellent shape. Would never think of going anywhere else. More
by 45BERETTA1968
Employees Worked With
Robin and Talitha, Kristy Graham
September 18, 2019
Nice facility I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will a I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will always make the travel to Gilchrist. More
by justinboyer2
Employees Worked With
Other Employees :
Robin Dahl, Kristy Graham, Devon Welsh
September 12, 2019
Happy customer I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her cust I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her customer service was wonderful and there was no surprising bill at the end when picked up my vehicle everything was spot on like she told me. I defiantly would recommend this place if u need your vehicle repaired or checked out. More
by TIFFANYHAMILTON85
Employees Worked With
Kristy Graham
September 12, 2019
Dealer unable to correct or fix veh. Issue. Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose proble Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose problem. More
by mdemetruk
Employees Worked With
Kristy Graham
September 10, 2019
Expensive and bad communication Front desk ladies were very nice but the rest of the crew didn’t look like they’d give one crap about me or my car. They didn’t communicate when they Front desk ladies were very nice but the rest of the crew didn’t look like they’d give one crap about me or my car. They didn’t communicate when they were going to fix something and how much that would cost. Work on your communication and friendliness. I had to go here for a new computer but I wouldn’t come back. More
by Miles
Employees Worked With
September 10, 2019
Quick diagnosis. Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went out of his way to seek me out to follow up with a previous issue he personally addressed months earlier. All around a great experience. More
by DMSKMS93
