Michael Smith
Service Consultant
Gilchrist Chevrolet Buick GMC Dealership Tacoma
6014 S Tacoma Way
Tacoma, WA 98409
I have been in the automotive industry since 1974. Love family, hunting and outdoors.
Read moreDealership Experience
38 yrs
Industry Experience
50 yrs
Languages Spoken
English
273 Reviews
Write a Review273 Reviews of Michael Smith
April 02, 2024
Great service, promt efficient work, and the work is always complete sooner than expected. The always have appointments at times that fit my schedule. always complete sooner than expected. The always have appointments at times that fit my schedule. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
January 13, 2024
Good salespeople, met my needs for a vehicle. Service department is very good and response is fast and accurate! Thanks!! Service department is very good and response is fast and accurate! Thanks!! More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
December 18, 2023
Messed up back wiper shroud even fell off simplest of tasks. Sun roof shade was off track moron mechanic totally tore it apart and wanted 1500 to fix totally his mess up. I took it apart with utube video tasks. Sun roof shade was off track moron mechanic totally tore it apart and wanted 1500 to fix totally his mess up. I took it apart with utube video and put back on track.I would never send anyone there. Charged me 480. For oil change and to destroy my sunshade. They won't be a service center much longer....what a frustrating joke. I'll drive all the way to Puyallup for a GMC dealer. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
December 03, 2023
Gilchrist employee’s are wonderful. My car is always ready on time. Glad I purchased my car there. My car is always ready on time. Glad I purchased my car there. More
Other Employees Tagged: Chuck White
December 01, 2023
Always great to work with a local business that cares about its customers and community about its customers and community More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
November 20, 2023
Service Department. I have been going there for a few years now since I purchased my car at 2017, the workmanship of the mechanics there are top notch, they do take pri I have been going there for a few years now since I purchased my car at 2017, the workmanship of the mechanics there are top notch, they do take pride on the quality of their work from my experience with them working on my vehicle. I will continue to do business with them for years to come or up until I still own my chevy More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
November 15, 2023
I received great service. I am using a walking stick and everyone was very attentive to my need to be able to sit down . Judy K Hanson .. I am using a walking stick and everyone was very attentive to my need to be able to sit down . Judy K Hanson .. More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
November 14, 2023
Efficient and direct but slow on acknowledging customers when they walk in. Answer questions promptly when they walk in. Answer questions promptly More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini
November 06, 2023
When I walk in I’m never greeted. Most of the employees aren’t friendly however, there are couple of nice employees. The mechanics get the work done but is been over an hour for an oi Most of the employees aren’t friendly however, there are couple of nice employees. The mechanics get the work done but is been over an hour for an oil change. When it comes to getting work as of part of my warranty, they say I have to go to the Chevrolet I purchased my vehicle from. The warranty shouldn’t limit which facility I go to, if it’s the same company. Too expensive of a place to have such horrible customer service. More
Other Employees Tagged: Dave Christensen
November 06, 2023
Gilchrist is Awesome! ! Super Professional and Friendly! And Bodie is a great Saleshound. More Bark for the Bucks! ! Super Professional and Friendly! And Bodie is a great Saleshound. More Bark for the Bucks! More
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini