Gilchrist Chevrolet of Port Orchard - Service Center

Got right in to Service, drank coffee, did emails, chatted with Sales, got done right on time chatted with Sales, got done right on time More

Very Courteous staff however your waiting room needs work. I also own a vehicle that gets serviced at Hasellwood's and they have comfortable seating, a large screen TV and fresh doughnuts and muffins! work. I also own a vehicle that gets serviced at Hasellwood's and they have comfortable seating, a large screen TV and fresh doughnuts and muffins! More

I brought my truck in for an oil change and tire rotation and while it was on the lift a tech saw that a transmission hose had a leak. They checked inventory and found one in stock. I got the hose change and while it was on the lift a tech saw that a transmission hose had a leak. They checked inventory and found one in stock. I got the hose changed while I waited. Good job! More

Warranty work was scheduled and performed in a timely manner. Service desk was extremely helpful. I hate asinine surveys like this which require responses when you have nothing to add. manner. Service desk was extremely helpful. I hate asinine surveys like this which require responses when you have nothing to add. More

I noticed my vehicle was due for an oil change (on Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I want Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I wanted to give their service department an opportunity. Haley answered the phone, she was so sweet and told me she could get me in for an oil change on Thursday. I dropped my vehicle off Thursday morning with Sue and had a ride to work so they were able to keep my vehicle all day with no pressure of me waiting for it to get done ASAP. Sue was very helpful, funny and a pleasure to work with. The gentleman sitting next to her (I believe his name was James) was very chatty and also very kind. Sue called me shortly after I left to let me know that they didn’t have an oil filter in stock for my vehicle but would have one from their local supplier within an hour, I appreciate the honesty and great communication. During a break at work I noticed I’d missed Sue’s phone call but she left me a message to let me know that they’d received my filter and that my vehicle was ready for me to pick up. My experience with the service department was as great as I could expect and I will definitely be back for any future service needs. More

Nice employees. Comfortable waiting room. Clean environment. Checked my car over and did what I wanted done. Comfortable waiting room. Clean environment. Checked my car over and did what I wanted done. More

Friendly and very respectful great customer care service I’ll be going back for my next vehicle I’ll be going back for my next vehicle More

Done ahead of estimated time with friendly service department. Worked with my warrenty directly and made repair in timely manner. department. Worked with my warrenty directly and made repair in timely manner. More

Sue was very helpful. got my running boards on in a timely manner and professional job. got my running boards on in a timely manner and professional job. More

They were very helpful and great to deal with found what I wanted and brought it from Tacoma I wanted and brought it from Tacoma More