These guys had my jeep June-August, 3 months to rebuild the whole car pretty much on a 4 year old grand Cherokee!!! My car is only 4 years old, I kept up on oil changes and maintenance and in June a valve malfunctioned and oil was sucked up ruining the engine. Gill had my car for 3 months...for 2 months they went back and forth lying to us everyday about the status of the car, saying they were working on the car when it was parked out front in the same spot it had been for weeks. Then finally say yes warranty will cover it so they started fixing the car. After Gill having the car for 3 months 3 months later I'm driving in downtown LA and same problem!! The car locks up and by the time I pull off it won't move at all! Get it into another jeep dealership down here and they say a valve failed!!! THE ENGINE IS 3 MONTHS OLD!! Amazing how a dealership that cares gets the same work done in 2 weeks! TWO WEEKS!! And this place is always busy yet they got my car in and out and were very apologetic for work they didn't even do. I'm so overly annoyed with this dealership and their poor work and poor morales! We were able to get ahold of Chrysler and formally complain about Gill! STAY SO FAR AWAY FROM THIS PLACE!!
ZERO STARS!!! First dealing with them: When I was looking for a jeep I went here, they didn't have what I wanted on the lot, I was then told that model of jeep was a lot of car (I can't drive an suv because I'm a girl?! I lift weights for a profession I can handle a grand Cherokee) so I was pressured into looking at a lesser car. I wasn't too excited with what they had, I was kind of thinking about the jeep they showed me. When I said I was going to think about it I was told "Let's face it I can put this car on the Internet today and it will be gone Monday." SO RUDE! So I left and bought a jeep elsewhere! Second dealing with them: I took my jeep grand Cherokee in there after it sucked up oil and the engine got messed up. I had to fight them to get them to even see if the warranty would cover it, and surprise it did because it was a malfunction. They had my jeep for over 2 months!!! 1 whole month it sat while they twiddled their thumbs deciding what to do with it and wouldn't even give me a rental car until they decided the warranty would cover it. Then they tell us they want to rebuild the whole car since everything is out (it's only 4 years old), when we told them no they demanded the rental car they reluctantly gave us be brought back!!! I refused and when all was said and done 2 months later I call to find out when to pick it up and I'm told to call back in a few hours they're just putting the finishing touches on the car, call back and am told to call back they just need to drive it, call back and they say "we didn't finish it'll be ready Monday for sure"...well Monday came and I got the jeep back, empty tank of gas (thanks guys!!!) and it had been closed up and out in the sun on their lot for so long it's so stuffy!! I HATE THIS PLACE!!!! I will post this review everywhere!!! Seriously just keep going down the road, make a left on ave 12, hop on the 41 s, get off at Herndon and make a right, left on blackstone and keep going until you see jeep on the left!