Gilleland Chevrolet Inc.

The staff is away helpful and willing to answer your questions. I would recommend them to people I know. questions. I would recommend them to people I know. More

It took some time and bringing my car back in to find out what the issue was. it went from the fuel pump to fuel pump and converter (which had just been replaced so I am not sure how much I believe this one what the issue was. it went from the fuel pump to fuel pump and converter (which had just been replaced so I am not sure how much I believe this one) to getting charged for an oil change I never told them to do. My car is in working order, so I felt the stars were average, but honestly, I feel taken advantage of. I only brought in my car to the dealership because I couldn't make it much further with the issues I was having. More

Do not buy or especially service your vehicle at this dealership. The service advisors and department are dishonest. dealership. The service advisors and department are dishonest. More

Jerry the Service Manager worked with me to get our daughters vehicle in while home on Christmas break. He was able to find a service bulletin for the vehicle to help prevent problems in cold weather daughters vehicle in while home on Christmas break. He was able to find a service bulletin for the vehicle to help prevent problems in cold weather that couldn't be found using the VIN number. More

The team at Gilleland Chevrolet always keep me informed of my vehicle maintenance needs. What a comfort to know they are looking after my vehicles! of my vehicle maintenance needs. What a comfort to know they are looking after my vehicles! More

The service dept is very professional in their handling of you vehicle needs. When calling for service ask for Tom. of you vehicle needs. When calling for service ask for Tom. More

They sell junk cars. I had bought a new truck that I had ordered in 2021. The process didn’t go the smoothest, I don’t think anybody’s did during the vehicle shortage, bu I had bought a new truck that I had ordered in 2021. The process didn’t go the smoothest, I don’t think anybody’s did during the vehicle shortage, but my truck sat there at Gilleland for another three weeks after it arrived with issues mechanically/mechanics. The second vehicle I bought was a used Honda Odyssey, 2010.But I had problems with two days after driving it off the lot. Misfire codes, and hesitation. I had it fixed at Honda in Luther Honda after calling them and letting them know that there was issues. They said all they could do is give me 20% off of parts to fix it. Throughout the next couple months, nothing but problems changing spark plugs, Breaking down, tour charges, rental cars ,and a catalytic converter . I Looks like I’m holding the bag. Most car dealerships offer a five day or 2000 mile warranty with any vehicle. Make sure you find that deale,r I would not shop here. Very disappointing with customer service. And the management here. I brought the van back in recently to possibly trade it off to get maybe half of what I put in but they didn’t go for it. I went elsewhere. I will never go back to Gilleland Chevrolet. More

The whole team at Gilliand, from sales the the sales manager went above and beyond their call of duty to make me a very satisfied customer… they all get a E plus plus rating from me…..thanks to all. manager went above and beyond their call of duty to make me a very satisfied customer… they all get a E plus plus rating from me…..thanks to all. More

Always friendly, easy in and out. Decent waiting room. Not far from places to eat. Or harbor freight 😉 Decent waiting room. Not far from places to eat. Or harbor freight 😉 More

In the past I have had some good experience with some of their providers. On the particular day the person I worked with seemed generally annoyed even though I went out of my way to accommodate and explain their providers. On the particular day the person I worked with seemed generally annoyed even though I went out of my way to accommodate and explain to them the problem I was having with my vehicle. I wasn't given a proper estimate of the cost. Had I know how much it was going to be I would not have made the repairs. It has been difficult to get a hold of management to review my concerns. I have had issues with the service department before and will not be using them again. More