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Gilleland Chevrolet Inc.
St. Cloud, MN
47 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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47 Reviews of Gilleland Chevrolet Inc.
December 30, 2020
My son bought a certified GM 2018 Colorado from Gilleland in June 2020. A few days ago the oil cooler lines broke, persistent Chevy problem, leaving him on the side of I94 at night. He called a tow truck and in June 2020. A few days ago the oil cooler lines broke, persistent Chevy problem, leaving him on the side of I94 at night. He called a tow truck and took it to a mechanic to get it repaired. He needed it fixed ASAP for work and didn't think of taking it to a Chevy dealer. I contacted the Gilleland salesman about this looking for a reimbursement on the approx $500 repair bill and was told he would have to get approval. Zero communication from the salesman or the business manager on this matter since that initial email. We have bought two vehicles from Gilleland and based on this latest matter it's probably the last time. After reading other negative Gilleland reviews, this type of business behavior is what everyone can expect from them. More
by JN
Employees Worked With
christian schulke, cory anderson
Helpful September 19, 2019
Great service! Called the dealership I bought my GMC Sierra from (Roseville Buick and GMC) and was told they would call me back so I could make an appointment (it’s Called the dealership I bought my GMC Sierra from (Roseville Buick and GMC) and was told they would call me back so I could make an appointment (it’s been over a week and no response). So I called Gilleland on a Friday and spoke with Nate Rekowski in service who stated they currently had no loaners but he would call me on Monday when one was available. He actually called me back a few hours later stating a rental vehicle had just been returned. I dropped off my truck, drove the rental home, and received a message by 11:30 AM on that next Monday that my truck was FINISHED! I was very impressed with their amazing customer service! I would highly recommend you consider getting your vehicle serviced here! More
by A GMC Truck Owner
Employees Worked With
Nate Rekowski
August 11, 2019
Lied to about extended warranty. We purchased a vehicle and extended warranty. They said it was bumper to bumper coverage. Well it looks like we were lied to. We brought the vehicle i We purchased a vehicle and extended warranty. They said it was bumper to bumper coverage. Well it looks like we were lied to. We brought the vehicle in they said that the exhaust manifold,gaskets bolts...need to be replaced. These parts are not covered. How stupid are we to think that these parts would be located between the bumpers. Not happy,feel cheated out of the thousands of dollars we paid. We went in with a wiring issue also,not covered. But they did manage to charge us to check things over. Would never buy another vehicle from these liars. The service person who helped us was nice feel bad that he has to deal with unhappy customers as a result of the lies the finance people say to sell warranties. More
by Unhappy being lied to
Employees Worked With
Gordy Roy
March 24, 2018
New car Had a good experience with my search for a new car bought a chevy cruze very nice car. I searched many many dealers was at gilleland first and came ba Had a good experience with my search for a new car bought a chevy cruze very nice car. I searched many many dealers was at gilleland first and came back for the deals and selection of cars. Ben Kasten was the dealer who sold me the car he did very well for me. More
by teddinius
Employees Worked With
Ben Kasten
February 24, 2017
Pleasure as Always We only take our vehicles to Gilleland, doesn't matter if its for a simple oil change or to purchase a new vehicle. The service and professionalism w We only take our vehicles to Gilleland, doesn't matter if its for a simple oil change or to purchase a new vehicle. The service and professionalism we receive from sales reps or service people is nothing but top notch over and over again. I look forward to our next visit. More
by Ryan Z
Employees Worked With
Shane Vogt
February 23, 2017
Personal, Friendly, Professional and Centered on Community! I have been a customer for over 15 years and while some initial service visits had a few minor glitches, they were addressed immediately and 'made rig I have been a customer for over 15 years and while some initial service visits had a few minor glitches, they were addressed immediately and 'made right'. Christy, Grant, Bryce, Zane and all the folks at Gilleland are amazing to work with! I have purchased both new and used, as well as leased vehicles from Gilleland and each purchase/lease was made after plenty of research and facts provided by the sales team. I feel like they truly wan to help me make the best decision for me and my lifestyle! Gilleland is family-owned and operated (similar to the company I work for) and supports our community in various ways. It is important to me to see a company giving back to the communities that help drive their success. Keep up the great work! More
by Roberta
Employees Worked With
Christy, Grant, Eden, Bryce
January 27, 2017
Greatful I am so grateful that my fiancé' and I stopped by Gilleland!! woot woot First off we were just looking around for something that Linda and I thought I am so grateful that my fiancé' and I stopped by Gilleland!! woot woot First off we were just looking around for something that Linda and I thought was practical for us as a family and financially within our budget. Our van had just crapped out on us and we weren't really expecting or wanting any new bills. Our sales guy Silas Lydeen was totally awesome. He was very concerned about what Linda and I were interested in. He was very polite and just seemed like he cared about us. He asked what we were looking for, walked us through some vehicles and was very courteous. I told him what id like to spend a month and we narrowed down the field. we kept on doing this for awhile until the three of us went out for a walk and looked at our top three SUV's. We finally decided on a 2008 Saturn Outlook! Sure it had a couple of little glitches but Silas from the sales department was always in contact with me and Greg in the service department was very helpful to Linda, So everything worked out great. I'm totally fired up about our new SUV and Gilleland and I'd like to give a special thank you to Silas Lydeen who made Linda and I feel very comfortable buying our first car when I was feeling vulnerable. We will definitely be going back to Silas and Gilleland for our next vehicle (I want a truck). More
by Mike
Employees Worked With
Silas Lydeen, Greg
January 05, 2017
Fast, efficient service from Aaron Thompson. I had a wonderful experience with this dealer in September 2016. I have had my GMC Terrain for several months now and love it. My dealer, Aaron Thom I had a wonderful experience with this dealer in September 2016. I have had my GMC Terrain for several months now and love it. My dealer, Aaron Thompson, was fantastic at his job, and talked with me about financing options before I even arrived at the dealership per my request. When my family and I arrived, much of the paperwork was ready, my SUV was waiting, looking beautiful, and all I needed to do was test drive it and sign paperwork. Aaron made the process a lot less stressful than I have experienced at other dealerships. I got the exact car I wanted, at the price that I wanted. Thank you Aaron and Gilleland for an efficient, easy experience with buying a car! Carrie Hudson More
by Carrie H
Employees Worked With
Aaron Thompson
November 06, 2016
Avoid! Never buy a vehicle from this dealership. I certainly never will again. The sales folks are absolutely untrustworthy and constantly change their word Never buy a vehicle from this dealership. I certainly never will again. The sales folks are absolutely untrustworthy and constantly change their word from what they promise in order to get the initial sale. For instance, saying that a vehicle's minor defects would be fixed and then changing their mind and fixing nothing after the sale was concluded. The sales staff misrepresented their ability to clear up a title issue, and then changed and said they couldn't help at all. They claimed that they tried to contact us multiple times, when they didn't try once. They changed the trade-in offer mid-deal. If you do deal with them, get everything in writing, and even then, expect shady dealings from that point forward. #unprofessional #shady #notworthit More
by Benjamin Lindsey
Employees Worked With
Paul
June 16, 2015
Lied to by management Recent purchases a silvardo from this dealership and worked into the deal was a paint touch up. When I went to get the touch up I left a clear note to Recent purchases a silvardo from this dealership and worked into the deal was a paint touch up. When I went to get the touch up I left a clear note to where the touch up was needed. When I came to pick up my truck I noticed they missed a lot of the spots on my truck. I went to find the dealer who sold to me to find out he was fired. Then I went to talk to jerry the manger and he was nice and said he would take care of it next Tuesday. Little did I know by writing a review on their poor first attempt jerry went back on his word even when I have proof of him texting me stating "The collision center can do the touch up on Tuesday - I told them to touch up behind the mud flap and hit a few rock chips -let me know if that will work Thx Jerry Hirschfeld Gilleland Chev Cadillac " He now does not make anymore contact with me and has failed his end of the deal. Gilliland has poor management and even poorer customer service. Take your business else where Sincerely Tanner More
by Tanner16
Employees Worked With
Jerry hirschild, John fraser
