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Gillespie Ford

Gurnee, IL

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Reviews
Vehicles
4.9
652 Reviews
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18834 West Grand Avenue

Gurnee, IL

60031

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Showing 652 reviews

March 02, 2026

Everardo was very professional and took great care of me. He listens to what I wanted & I loveee the sun roof I got with my new car. More

by Ritamerch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everardo
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Mar 02, 2026 -

Gillespie Ford responded

It’s rewarding to hear our team listened to your needs and provided professional care. Congratulations on your new Ford Escape and enjoy the extra light and breeze from that sunroof. Thanks for sharing your experience with us.

February 28, 2026

Everardo was great. He was positive and informative. Great experience thank you so very much. More

by Maton559
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Feb 28, 2026 -

Gillespie Ford responded

Thank you for sharing your experience. We’re pleased our team was both upbeat and informative during your Maverick purchase. Enjoy your new Ford Maverick!

February 27, 2026

Everardo was great. Best experience i ever had and I'm 80 years old. Thank you More

by denniskruk
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Feb 27, 2026 -

Gillespie Ford responded

Congratulations on your new Ford Escape and thank you for sharing your feedback. We’re delighted our staff made your visit outstanding. Enjoy your Escape and let us know if you ever have any questions.

February 24, 2026

Everardo took good care of me in my new car purchase. I would strongly recommend him for the future. More

by randyehrsam
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Feb 24, 2026 -

Gillespie Ford responded

We’re delighted you felt well supported during your purchase. Congratulations on your new Ford. We appreciate your recommendation and are here if any questions come up.

February 21, 2026

Ever ardor feel i got a great deal everone was very courteous no high pressure More

by kjkitz1963
Recommend Dealer
Yes
Employees Worked With
Everardo
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Feb 22, 2026 -

Gillespie Ford responded

Thank you for sharing your positive experience. We’re pleased you felt everyone was courteous and that you secured a great deal without any pressure. We look forward to assisting you again.

February 21, 2026

Great test drive with everardo. Definitely looking forward to the next one. Go Gillespie ford More

by mkscho
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Feb 21, 2026 -

Gillespie Ford responded

Thank you for sharing your positive test drive experience. We look forward to getting you behind the wheel of another Ford soon. Please let us know if there’s anything we can do before your next appointment.

February 21, 2026

Everardo did fantastic. Very professional and humble. 100 percent recommend. If you are looking for a car ask for Everardo More

by Pafavre4
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Feb 21, 2026 -

Gillespie Ford responded

It’s great to hear our team member delivered professional and humble service. We appreciate your recommendation. Let us know when you’re ready for your next car and we’ll be happy to help.

February 20, 2026

Ever ardor took great care of me. Loved the experience and time here at this dealer More

by mytmouse1927
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Feb 20, 2026 -

Gillespie Ford responded

Thank you for sharing your feedback. We’re delighted you felt cared for and enjoyed your time here. Congratulations on your new Ford Maverick and happy driving.

February 08, 2026

One of the worst dealership experiences I’ve had. The sales team clearly prioritizes local buyers and treats others with disrespect. They misrepresented how long a vehicle had been on the lot, despit More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
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Feb 12, 2026 -

Gillespie Ford responded

We're sorry to hear about your experience, Jay, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 12, 2026 -

Gillespie Ford responded

We're sorry to hear about your experience, Jay, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 12, 2026 -

Jay responded

Are you joking? I will make this response public in 12 hours if I do not hear back from you. You have my information and can respond to me at 515-402-1444. Your manager and staff are well aware of the issues and the lies told to me. Feel free, but know that until it is resolved, I will continue to place reviews on other sites as well.

February 02, 2026

Overall quickest and easiest vehicle purchase I’ve had. Thank you to the Gillespie team. More

by KevinZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Feb 03, 2026 -

Gillespie Ford responded

Thank you for sharing your experience with us, Kevin! We're happy to hear it went well and truly appreciate your feedback.

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