
Gillespie Ford
Gurnee, IL
Filter Reviews by Keyword
By Type
Showing 590 reviews
Marquis was very polite and helpful. Answered all my questions I had about the vehicles. Very knowledgable on the cars. Helped me find the perfect car to fit both of my car seats for my Answered all my questions I had about the vehicles. Very knowledgable on the cars. Helped me find the perfect car to fit both of my car seats for my family. More
I had a great experience with this dealer. I was immediately greeted upon walking in through the door, and was shown a comprehensive amount of vehicles within my budget. They worked with me to I was immediately greeted upon walking in through the door, and was shown a comprehensive amount of vehicles within my budget. They worked with me to get a deal done and I was out the door in my new Explorer faster than you'd think! Love the Gillespie Ford team, would definitely buy here again. More
I originally wrote a good review for Gillespie, but just found they added a $2,899 treatment to our purchase agreement that we did not know about and they didn't give us a copy of the alleged treatment with found they added a $2,899 treatment to our purchase agreement that we did not know about and they didn't give us a copy of the alleged treatment with my husbands forged signature on it. My husband did not sign the form. I would not recommend the Gillespie Ford. Very disappointed with this Gillespie Ford. More
Caitlin set the tone for the experience. She was kind, helpful, and... well informed. (she knew her stuff!) Then, each person I dealt with had the same polite, helpful service. From the She was kind, helpful, and... well informed. (she knew her stuff!) Then, each person I dealt with had the same polite, helpful service. From the courtesy drivers to when I checked-out. Nice Work! More
Joe in sales was great to deal with, talk to during the test drive and negotiations. Nate, the sales manager, was also great to deal with and talk with while we were waiting for all the paperwork to be re test drive and negotiations. Nate, the sales manager, was also great to deal with and talk with while we were waiting for all the paperwork to be ready. All the financing and paperwork with Jim (??) was super fast, easy and he's great to deal with as well. They even washed my F-450 while we were doing all the paperwork on the new vehicle. Definitely will be back for hopefully more future business and have already referred some family and friends to your dealership. More
Great experience. Saw the car I wanted and visited the dealership to finalize pricing per the website’s instructions. When the vehicle finally arrived, they offered a Saw the car I wanted and visited the dealership to finalize pricing per the website’s instructions. When the vehicle finally arrived, they offered a seamless delivery option to my house. Awesome experience! More