
Gillespie Ford
Gurnee, IL
Filter Reviews by Keyword
By Type
Showing 588 reviews
Total satisfaction 2nd vehicle purchased through Gillespie Ford & Rich made the process flawless. I will be sure to recommend others to visit GF to purchase their next 2nd vehicle purchased through Gillespie Ford & Rich made the process flawless. I will be sure to recommend others to visit GF to purchase their next vehicle. Again, thank you. More
Rich Rich hes your man if he cant do it no one can!!!! Bought a used 2016 Ford Focus RS from Rich Huber, he is the guy you want to talk to if you are in need of a new car or truck. The guy goes out of his Bought a used 2016 Ford Focus RS from Rich Huber, he is the guy you want to talk to if you are in need of a new car or truck. The guy goes out of his way to make sure that you get everything you ask for. Even after your purchase he will check in with you and see how everything is going with your new car or truck and make sure that your experience with service is a smooth transaction. I was extremely please with the service he provided and will continue to go with Rich for all my car needs. So go on in and ask for Rich he is the redhead that likes to wear pink. More
Great customer service Rich Huber is your man to go to, to get a great deal and fast service. Spent no time getting the deals I needed at what I could afford. Rich Huber is your man to go to, to get a great deal and fast service. Spent no time getting the deals I needed at what I could afford. More
Great experience We bought a Ford Edge earlier this year and we had a experience with the buying process and the salesman Rich. After buying the edge we were so happy We bought a Ford Edge earlier this year and we had a experience with the buying process and the salesman Rich. After buying the edge we were so happy with the experience my husband went back to buy a ford Fusion later in the year. More
New car, out the door Easy to deal with. Honest answers. Fair prices. This was probably the easiest and fastest new car purchase my wife and I ever made in our 58 years of Easy to deal with. Honest answers. Fair prices. This was probably the easiest and fastest new car purchase my wife and I ever made in our 58 years of new car buying. Steve Coro was our salesman and Shane Adams was our finance manager. No high pressure tactics. No shuffling of the paperwork. No double talk. Made our deal, did the paperwork and we were done! Almost too easy. For our next new car, not too soon I hope, this will be our first stop. Good job, and thanks to Steve and Shane! John and Judith Swiderek More
Great buying experiance Pete in sales was great to work with. My wife and I told him what we were looking for and he brought it right out. Shane in Finance made the process e Pete in sales was great to work with. My wife and I told him what we were looking for and he brought it right out. Shane in Finance made the process easy. It was a great experience over all. More
Very happy Very satisfied, didn't spend all day there, like most dealerships. Bernie was very accommodating and friendly. We left with exactly what we wanted. G Very satisfied, didn't spend all day there, like most dealerships. Bernie was very accommodating and friendly. We left with exactly what we wanted. Good service and a vehicle we love. More
Service Met with Bernie Albarran and was very impressed with his knowledge and expertise on the Ford Escape the vehicle I was interested in. Everyone I met w Met with Bernie Albarran and was very impressed with his knowledge and expertise on the Ford Escape the vehicle I was interested in. Everyone I met with were very professional. Ended buying my Escape that night and I love it. I would highly recommend Gillespie Ford to any new buyer. More
Buying a new car I came in with a set payment in mind no more was greeted by Pete and he when down the list till he found a vechile that I liked and bought . The rest I came in with a set payment in mind no more was greeted by Pete and he when down the list till he found a vechile that I liked and bought . The rest of the team were just as helpful More
Disrespectful Service Went into this dealership today with my husband to hopefully purchase a new mustang on Military Appreciation Day. After sitting with Ricky Elliston fo Went into this dealership today with my husband to hopefully purchase a new mustang on Military Appreciation Day. After sitting with Ricky Elliston for almost two hours and working down the price, he finally got an “approval” on a price and shook our hands to “seal the deal” so to speak. We went outside to go check out our new mustang only for him to walk outside and tell us it was approved and then declined, which has never happened before. Hasn’t happened because it doesn’t happen. This guy did not even bother to contact an actual bank to get an approval. They wouldn’t just decline something they already approved. Makes no sense. We felt so incredibly disrespected at this place, wasting two hours of our time with these people for absolutely nothing. How you just shake on a deal with someone like they’re walking away with a new car is beside me. My husband was so disappointed and pissed off upon leaving this place, which is understandable given he put us under the impression we were approved and ready to go. Even shook on it and everything. I do NOT recommend this dealership whatsoever for any vehicle purchases. Nothing but liars. Oh well. Could’ve had a nice commission check, Ricky, but you blew it. - Kirsten Hudson More