
Gillespie Ford
Gurnee, IL
Filter Reviews by Keyword
By Type
Showing 590 reviews
Just purchased a 2016 Chevrolet Impala from Gillespie Ford First and foremost I want to say this dealership is so up to date and nice looking! My salesman was Kasey Winters and he made my car buying process so First and foremost I want to say this dealership is so up to date and nice looking! My salesman was Kasey Winters and he made my car buying process so easy and fun! I love love LOVE my new car! If you are in the area I HIGHLY recommend coming to Gillespie Ford, the whole staff is so nice and willing to help with any and everything. Thank you Gillespie Ford for the car of my dreams!! :) More
Friendly and respectful folks!!! Stopped in for service and everyone involved were very respectful and helpful. I did not feel that any of the employees looked down on me for not havi Stopped in for service and everyone involved were very respectful and helpful. I did not feel that any of the employees looked down on me for not having knowledge of repairs or anything. Great experience all around. More
Great service This dealership has a great service department. I brought in my car for a tune up and the service was great. Employees are all nice and polite. This dealership has a great service department. I brought in my car for a tune up and the service was great. Employees are all nice and polite. More
Patricia I have purchased many vehicles and each time was nothing short of dread! I really honestly enjoyed this experience. I joked with everyone and they rec I have purchased many vehicles and each time was nothing short of dread! I really honestly enjoyed this experience. I joked with everyone and they received it a joked back! Everyone spoke and had small talk as I was was sitting waiting for my salesman, who put up with me! Harry Owens was perfect to every extent of the word! Everyone was! This experience made car buying a pleasure, and not to mention I LOVE MY CAR!!!! 💜 More
I love my 2014 Lincoln MKZ I went to the dealership seeking a car I saw on line. The salesman worked very hard to make sure I left with the car I desired. I went to the dealership seeking a car I saw on line. The salesman worked very hard to make sure I left with the car I desired. More
Great Sales Team! Harry was a new salesman to Gillespie but I couldn't tell. He answered all my questions, very above and beyond, literally!! I would certainly go bac Harry was a new salesman to Gillespie but I couldn't tell. He answered all my questions, very above and beyond, literally!! I would certainly go back to Harry to purchase another vehicle. More
Finally a salesman who didn't try to hustle me!! I stoped in last week to check a new truck. I HATE feeling hustled!! Rich answered a few questions and left me with a very favorable impression. I' I stoped in last week to check a new truck. I HATE feeling hustled!! Rich answered a few questions and left me with a very favorable impression. I'll be back!! More
Fantastic Selection and Experience I traded in my older F-150 for a newer model, and the experience was wonderful. The negotiating process was pleasant and not contentious in any way. I traded in my older F-150 for a newer model, and the experience was wonderful. The negotiating process was pleasant and not contentious in any way. Their selection allowed me to find the truck with the features and tow capacity that I needed. Bernie in sales was top notch, and I will seek him out again. This is the third vehicle I have purchased from this dealership and with customer service like this I will keep coming back. More
AMAZING EXPERIENCE I'VE GIVEN THIS DEALERSHIP A 5 STAR RATING BECAUSE OF THEIR AMAZING CUSTOMER SERVICE. I WORKED WITH RICH IN SALES ON GETTING INTO THE PERFECT VEHICLE I'VE GIVEN THIS DEALERSHIP A 5 STAR RATING BECAUSE OF THEIR AMAZING CUSTOMER SERVICE. I WORKED WITH RICH IN SALES ON GETTING INTO THE PERFECT VEHICLE FOR MY NEEDS. HAVING LESS THAN PERFECT CREDIT WAS HOLDING ME BACK AT OTHER DEALERSHIPS, NOT HERE!!! THEY REALLY WENT ABOVE AND BEYOND TO EXCEED MY EXPECTATIONS. CAN'T THANK RICH AND HIS TEAM ENOUGH FOR THEIR HARDWORK! LOVE LOVE LOVE THIS PLACE! More
Customer Service at its Best! I came in just to look around, I've been wanting a truck, F150 for a while but have never bought one. right as I'm looking around Richard came and sta I came in just to look around, I've been wanting a truck, F150 for a while but have never bought one. right as I'm looking around Richard came and started helping me. he had this huge smile on his face and was very informative and charming. to make a long story short, I drove out with a red F150! I would recommend to anyone looking for a truck or just a good reliable Ford vehicle to come in and ask for Richard. he is very friendly, knowledgeable and helpful. More