
Gillespie Ford
Gurnee, IL
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STAY AWAY GONE TO xxxx I got my F150 when this dealer was Gurnee Ford. the best ever. Now not so. Don't go here. try to buy my wife a new 2016 Ford Escape new sale manager I got my F150 when this dealer was Gurnee Ford. the best ever. Now not so. Don't go here. try to buy my wife a new 2016 Ford Escape new sale manager was an xxx so I walk out it's sad when you have to go to a dealer not in your own town to buy a car . I went back a day or two later to see if the owner I think his names is Mike was in to let him know my experience after all he's the guy that pay's the bill's also I been try to get my F150 repaired went there 2 times said they can't get to it also new Service Advisor also an xxx. stay away from this dealer . More
Satisfied customer My husband and I dealt with Kyle Wade and were very happy with our experience. He was personable and very easy to deal with. We felt he was honest and My husband and I dealt with Kyle Wade and were very happy with our experience. He was personable and very easy to deal with. We felt he was honest and worked with us to get the vehicle we wanted. The Customer Service Rep and Finance Manager were equally as pleasant. Would highly recommend your dealership to family and friends. We can only hope any future service dealings with the dealership will be as pleasant. More
terrific service took Fiesta in for service, guys were wonderful, they fixed everything wrong and even washed entire car including car mats. my red baby looks great! took Fiesta in for service, guys were wonderful, they fixed everything wrong and even washed entire car including car mats. my red baby looks great! More
Why "look" when you can "buy"!! Deanna and I walked into Gillespie Ford to get an idea of cars available and price range, We ended up buying a car! Matt was the reason we switched Deanna and I walked into Gillespie Ford to get an idea of cars available and price range, We ended up buying a car! Matt was the reason we switched from "just looking" to buying. He greeted us, was very well informed regarding product, showed us options, and was willing to give us all the time we needed. He and Jim sat down and negotiated with us, initially giving all incentives available to us. This included an additional dealer incentive on top of all other incentives. AND then they were willing to continue negotiating with us. The price was amazing. The service was superior. The experience was refreshing. With no reservations we recommend Gillespie Ford and Matt and Jim. Deanna and Lee More
Dishonest service I took my car to this dealership for an oil change. I gave the service desk guy a The Works coupon for $35. When the service was completed I was giv I took my car to this dealership for an oil change. I gave the service desk guy a The Works coupon for $35. When the service was completed I was given a bill for $48.39 and was told that 8 quarts of oil were used, which I assume was why they charged more. This is in a car that has an oil capacity of 6 quarts. There was no indication of The Works coupon being honored on the invoice. I will not be taking my car to this dealership in the future. More
Thanks George Nano George was great to work with, he took very good care of us! Got the car we wanted and a Great Deal!!!! Would recommend this Dealership as among one o George was great to work with, he took very good care of us! Got the car we wanted and a Great Deal!!!! Would recommend this Dealership as among one of the BEST in the county!! George Nano is a top notch Salesman, professional but not pushy and makes you feel like your business is very important to him! More
A pleasure working with George Nano at Gillespie Ford George Nano made our experience very enjoyable. He was knowledgeable and very patient working with us to find the perfect car a New Ford Fusion Hybri George Nano made our experience very enjoyable. He was knowledgeable and very patient working with us to find the perfect car a New Ford Fusion Hybrid. He made sure we had all the rebates that were available. It was a pleasure working with George and the Finance Department. Thanks More
Great experience. Would recommend to anyone. Worked with George Nano from start to finish. He was very helpful and knowledgable. He made sure I was happy. Can't wait to buy my next car. Worked with George Nano from start to finish. He was very helpful and knowledgable. He made sure I was happy. Can't wait to buy my next car. More
Very good for our new car Our expeiance was very positive brad Berman is very good not only taking us through the process but also in selling the car thank you very much Our expeiance was very positive brad Berman is very good not only taking us through the process but also in selling the car thank you very much More
Easiest Way of Buying a New Car - Hassle Free Kyle Wade and Mike Gillespie found a car for me that I was not even really looking for. the deal was phenomenal and it was the easiest way I have eve Kyle Wade and Mike Gillespie found a car for me that I was not even really looking for. the deal was phenomenal and it was the easiest way I have ever bought a car. Not in the dealership all day waiting for this person or that person to come talk to you. I am also a female and female can be skeptical but they delivered what I asked for - no tricks - no double talk. Got the deal I wanted, got the car I wanted but to make it was the car I wanted - Kyle drove it to my work some 20 min away to see it first and to approve. Financing was easy and Shane was quick and very friendly. If looking for a hassle free of buying a car this is your place! You will not regret it and by the way I have bought over 12 cars in my lifetime and I am telling you this was an enjoyable purchase. More