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Gillespie Ford

Gurnee, IL

4.9
595 Reviews
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18834 West Grand Avenue

Gurnee, IL

60031

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Showing 595 reviews

April 01, 2013

Overall a very positive experience. Shane was very helpful in finding the right vehicle for me. He spent a lot of time going over what the diffent vehicles could offer and the pricing. I purchased t More

by jackson1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Adams
April 01, 2013

I was shopping around for a new truck, both online and local dealers. When I found the truck I wanted, I found the best deal and nicest sales people at Gurnee ford. In fact I got a nicer truck for the s More

by ecoboost2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
March 31, 2013

The reason I gave the rating is it was by far the best experience I have had buying a car . I was greated either outside or as I walked in the door . The employees were very freindly and know the produc More

by richmorrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 30, 2013

Frank Schmidt is very personable and helpful sales person. He knows what he is doing and he is there for you the customer his ultimate goal. Everyone else I have dealt with in my sale were also very p More

by jcolo1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 29, 2013

Rick was so helpful we bought a car when we were only looking. We were not planning on buying anything yet, but he found us the perfect car and could not refuse the deal. More

by matrobn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
March 25, 2013

I was referred to this dealer by USAA via an on-line new vehicle purchase request thru them; it was one of three received, and was the closest to my home with the best "incentives" package offer, which is w More

by misterart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 24, 2013

Salespeople are very helpful and knowledgeable. Finance manager explained details of pricing and had everything well organized. Very enjoyable experience. I would definitely buy a car from them again. More

by krose7780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 23, 2013

Nick showed us availabe Escapes we were intered in, Nick took us out on a couple of test drives and was very helpful with available options on the escape, there was a used Edge that was offered and after dr More

by jimterryberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Bentel
March 16, 2013

Went to three other dealerships in the area including Honda and Toyota (2) and the experiennce here was by far the best. Frank Schmit was able to answer all of our questions regarding the Ford Escape. Af More

by ttatgenhorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 15, 2013

Very pleased with this experience. Would never go back to our previous dealer. The overall experience was stellar. Would never go back to our old dealership that we have bought 15+ cars from More

by slobboxr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Tony
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