Gillespie Ford

The employees were very patience, friendly, and extremely helpful. I left satisfied with a brand new vehicle. I highly recommand Gurnee Ford dealership to everyone. helpful. I left satisfied with a brand new vehicle. I highly recommand Gurnee Ford dealership to everyone. More

i gave them a 5 on everything because its true they helped me on the best price and gave me the best customer service.there work was clean and fast.very friendly people to work with. would go back. helped me on the best price and gave me the best customer service.there work was clean and fast.very friendly people to work with. would go back. More

Everyone is very friendly and helpful. Tom covered every possible detail on new car operation and features. Tom also made sure that I received every possible rebate that was available. I feel like I got a possible detail on new car operation and features. Tom also made sure that I received every possible rebate that was available. I feel like I got a good deal on the new car. More

Good group of people do deal with. Had fun negotiating and got a fair price. Ron reminds me of Rick from Pawn Stars. He did a lot of work to find me the truck I wanted. and got a fair price. Ron reminds me of Rick from Pawn Stars. He did a lot of work to find me the truck I wanted. More

Frank Schmidt is a great sales guy to do business with. No pressure, easy to talk to, and Frank leaves no question or concern unanswered. When it came time to make the purchase, Frank and the crew at Gurne No pressure, easy to talk to, and Frank leaves no question or concern unanswered. When it came time to make the purchase, Frank and the crew at Gurnee Ford were willing to negotiate on the 2013 Focus SE I bought. Jennifer May made the financial process painless and explained everything in detail. Again, no question or concern was left unanswered. This is the second new Ford I have purchased at Gurnee Ford in the last 3 years. More

We have purchased 3 cars from Gurnee Ford in the last two years. All of our purchase experiences have been great. We worked with Errol Kaplan on two of the deals and just yesterday with Cecilio Ruiz. Both years. All of our purchase experiences have been great. We worked with Errol Kaplan on two of the deals and just yesterday with Cecilio Ruiz. Both salespeople were very low pressure and worked with use to get a good deal. The thing I like most about the dealership is that they are not looking to sell you more car than you want. Both Errol and Cecilio were willing find us the car we wanted at a price we could afford. I highly recommend them. More

I purchased a 2012 F150 Platinum with EcoBoost. Eroll was professional, courteous, and knowledgeable. I definitely felt like I was buying from a pro. Thanks Eroll! professional, courteous, and knowledgeable. I definitely felt like I was buying from a pro. Thanks Eroll! More

Cecilio Ruiz: trustworthy, personable, professional and very knowledgable and a pleasure to buy a car from! Unique in the car industry". Will come back to buy again from him! very knowledgable and a pleasure to buy a car from! Unique in the car industry". Will come back to buy again from him! More

I usually do not like dealing with saleman and dealerships but everbody I dealt was so friendly and helpful it was a great experience I will keep Gurnee Ford in mind for my next automobile purchas dealerships but everbody I dealt was so friendly and helpful it was a great experience I will keep Gurnee Ford in mind for my next automobile purchase. More

I have recently been put on Social Security with a I have recently been put on Social Security with a dibilitating Lung Disability, which means that I am on a very, very strict and fixed income. I we I have recently been put on Social Security with a dibilitating Lung Disability, which means that I am on a very, very strict and fixed income. I went in with a bottom line montly payment and a specific "Wish" list. Emphasising a "No Run Around Buying Experience." I told Mr. Ruiz that I wanted another Ford Focus. I was trading in a 2005 Focus and enjoyed it. I wanted Nav, Moon roof, 5 door, with BIG emphasis on "NO RED" color. We did a test drive on a very nice 2013 Focus that had all I wanted. It came in $22 a month more than I could afford. He gave me several other options and information to digest and I went home to consider the purchase. This was very impressive for me, because a few days earlier I was looking at another option at a Kia lot. The sales rep there was very annoying and made me feel I was doing him a favor than the other way around. I've never felt so pressured. He went so far as to the block the door upon my leaving saying, "What can we do to keep you from going to Ford?" and, "I'm not letting you leave till we've made a deal." He did everything a sales person can do to solidify most peoples stereo typed fear of the "Ugly Car Salesman". I get very Frustrated with that kind of attitude and desperation. Some dealerships forget about customer courtesy. Which, however, is not the case at Gurnee Ford. I was allowed to make a non pressured decision at my own pace. I felt I had choices and not forced into what I didn't want. It has been nearly 2 weeks and the only regret I have is not having more income to aquire a more expensive vehicle. But that was not to be. Mr. Ruiz offered several different choices for me to choose from. and when i came back the following day he had even better options for me. He even came in nearly $60 dollars under my stated monthly payment request. He made my car buying experience a good one. I will HIGHLY recomend this dealership as often as I can. Thank you very much, Charles Stufflebeem More