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Gillespie Ford

Gurnee, IL

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Reviews
Vehicles
4.9
717 Reviews
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18834 West Grand Avenue

Gurnee, IL

60031

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Showing 717 reviews

February 21, 2026

Great test drive with everardo. Definitely looking forward to the next one. Go Gillespie ford More

by mkscho
Recommend Dealer
Yes
Employees Worked With
Everardo
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Feb 21, 2026 -

Gillespie Ford responded

Thank you for sharing your positive test drive experience. We look forward to getting you behind the wheel of another Ford soon. Please let us know if there’s anything we can do before your next appointment.

February 21, 2026

Everardo did fantastic. Very professional and humble. 100 percent recommend. If you are looking for a car ask for Everardo More

by Pafavre4
Recommend Dealer
Yes
Employees Worked With
Everardo
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Feb 21, 2026 -

Gillespie Ford responded

It’s great to hear our team member delivered professional and humble service. We appreciate your recommendation. Let us know when you’re ready for your next car and we’ll be happy to help.

February 20, 2026

Ever ardor took great care of me. Loved the experience and time here at this dealer More

by mytmouse1927
Recommend Dealer
Yes
Employees Worked With
Everardo
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Feb 20, 2026 -

Gillespie Ford responded

Thank you for sharing your feedback. We’re delighted you felt cared for and enjoyed your time here. Congratulations on your new Ford Maverick and happy driving.

February 08, 2026

One of the worst dealership experiences I’ve had. The sales team clearly prioritizes local buyers and treats others with disrespect. They misrepresented how long a vehicle had been on the lot, despit More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
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Feb 12, 2026 -

Gillespie Ford responded

We're sorry to hear about your experience, Jay, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 02, 2026

Overall quickest and easiest vehicle purchase I’ve had. Thank you to the Gillespie team. More

by KevinZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Feb 03, 2026 -

Gillespie Ford responded

Thank you for sharing your experience with us, Kevin! We're happy to hear it went well and truly appreciate your feedback.

January 29, 2026

Everardo was very helpful. He did an amazing job finding what we want and easy payments More

by yoh.santiago
Recommend Dealer
Yes
Employees Worked With
Everardo
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Jan 29, 2026 -

Gillespie Ford responded

Thanks for sharing your thoughts about your experience with Gillespie Ford. We appreciate your business and hope to see you again soon!

January 27, 2026

Months after buying my auto I needed some lost paperwork. Edgar Huerta our sales person was able to locate it and forward to us ASAP. He and the Gillespie sales group are there for you, even after the sale More

by Ed K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Huerta
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Jan 28, 2026 -

Gillespie Ford responded

Thanks for sharing about your experience with Gillespie Ford. We appreciate your business and hope to see you again soon!

January 25, 2026

Very nice friendly sales person helped us get in to a very nice car and answered questions about the vehicle that we were interested in purchasing More

by arredondoberonica
Recommend Dealer
Yes
Employees Worked With
Everardo fajardo
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Jan 25, 2026 -

Gillespie Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 25, 2026

Everado made the process quick and easy. Went in and shared what we were looking for and got the job done! More

by bianca.p
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everado
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Jan 25, 2026 -

Gillespie Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gillespie Ford!

January 17, 2026

Thank you very much Everardo. Great experience. 100 percent recommend checking out here. Ask for Everardo More

by vbianan6
Recommend Dealer
Yes
Employees Worked With
Everardo
Print
Jan 17, 2026 -

Gillespie Ford responded

Here at Gillespie Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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