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Gillman Acura of North Houston

Houston, TX

4.9
1,263 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,263 reviews

May 26, 2022

always a good experience without any stress all around the team is doing great job More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
garrett , Gillman Acura
May 31, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

May 26, 2022

Always a great experience. There is no one else I trust more with my car than Mike Sadlowski. More

by Andrew S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sadlowski, Gillman Acura
Jun 01, 2022 -

Gillman Acura of North Houston responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gillman Acura Team

May 26, 2022

I am impressed when I email or call that it is time for a service. Mr. Miguel is always so pleasant that I schedule the appointment until I walk out of the door with a complete service. Everyone is friendly, More

by Trinamwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Miguel M., Gillman Acura
Jun 01, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

April 19, 2022

Stay away, horrible. ..purchased a vehicle and after a year, they still have not provided a title. More

by noga
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gillman Acura
Apr 21, 2022 -

Gillman Acura of North Houston responded

We unfortunately cannot find your information in our database with what you have listed on this website. Please feel free to reach out to me directly to discuss this matter further. Marla Cardenas Platform Internet Director 281-209-4347

March 26, 2022

STAY AWAY FROM THIS DEALER! !!! I went in for to buy a 2022 MDX A-Spec. I understand the market is 100% on the delalers side. Low supply and high demand. Although asking 7500 dol More

by JOJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gillman Acura
Mar 29, 2022 -

Gillman Acura of North Houston responded

JOJO, thank you for taking the time to provide us with this feedback. We can not find you in our database for some reason. Please contact me directly so we can work on a resolution together and get everything sorted out. Sincerely, Marla Cardenas Platform Internet and Marketing Director 281-209-4347

March 22, 2022

I bought a pre-certified 2020 MDX with 26,000 miles last Saturday. The vehicle started shaking the moment I got off the lot. A dealership representee came to home 2 days later to test drive it and said th More

by lindt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gillman Acura
Mar 24, 2022 -

Gillman Acura of North Houston responded

I’m sorry about your experience here at Gillman AcuraMs. Lindquist. We go thru a complete Acura Certified 182 pt inspection prior to selling the vehicle and make sure to complete the state inspection as well. Itemssuch as Tie rod ends areunder manufactory warranty and we would always replace those parts if it was missed under inspection . We also have a “5 Day Guarantee” which means we allow the customer to return the vehicle if for any reason they aren’t happy. Once again I’msorry to hear that you were less than satisfied but my team has offered to fix any problems with this vehicle and/or let you bring the vehicle back. Which to my understanding you brought our vehicle back 3/22/22, two working days after the purchase. We have given you your trade back and cancelled the deal completely upon your request. Please let me know if there is anything further we can help you with. KT

March 21, 2022

My military son and I was a victim of insurance Freud my salesman Nickolas Sanders and his partner Kiara Nealy. Nickolas Sanders gave us her phone number. We paid for Geico insurance and was scammed. We More

by Pissed off!!!!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nickolas Sanders, Gillman Acura
Mar 28, 2022 -

Gillman Acura of North Houston responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 10, 2022

I've bought three of my cars from them for the past 13 years. This dealership is great, they have their downs but they make it right. Service department is always a pleasant visit. Andy of sales departmen More

by madmike730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, nick, Gillman Acura
Feb 15, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

January 28, 2022

I just want to say if you’re looking for an Acura. Go to Gillman Acura in North Houston and ask for Noah. He will work hard for you to get what you want. Even after I left the lot, he was still working to More

by michellenunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah , Gillman Acura
Feb 02, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

November 29, 2021

I had made an appointment for an oil change and to check the head light alignment. When I got there they told me it would take about 1 1/2 to 2 hours and that they did not have a loaner car for me to use so More

by RR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gillman Acura
Nov 30, 2021 -

Gillman Acura of North Houston responded

RR, thank you for sharing your experience with us. Here at Gillman Acura, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Gillman Acura Team

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