Dealer Reviews
Service Reviews
Cars for Sale
Log In
All Salespeople
Sales Department
Gillman Acura of North Houston
Houston, TX
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Filter Reviews By Type
Showing 475 reviews
November 26, 2022
General manager and service department are amazing! !! They always go beyond to accommodate.. also keep me informed of services being performed on my car by video. !! They always go beyond to accommodate.. also keep me informed of services being performed on my car by video. More
by raelandry5670
Employees Worked With
Ray Lee, Gillman Acura
Helpful November 23, 2022
Still the worse dealership. After having multiple issues of them adding on a warranty that was not wanted, misleading on the added packages and lying about refunding the money After having multiple issues of them adding on a warranty that was not wanted, misleading on the added packages and lying about refunding the money and sending me a second key. They responded to my review mentioning customer service is so important yet they constantly lie about the status. It has been 2 months without the refund or a second key even though the key was supposed to be send about a month ago. For the refund they said they would get me a copy of the check yet it's been about a month on that as well. More
by marc
Employees Worked With
Gillman Acura
November 22, 2022
Great service thank u Gilman team we did not have appointment they accommodated us so fast and washed the car for us , have happy holidays appointment they accommodated us so fast and washed the car for us , have happy holidays More
by Ya ya
Employees Worked With
Gillman Acura
November 19, 2022
Absolutely a people place. The team at Gillman Acura has your best interest in mind I had to take a business call and they even offered me a closed office while I was! So Thank The team at Gillman Acura has your best interest in mind I had to take a business call and they even offered me a closed office while I was! So Thankful! Thank you Gillman Acura! More
by sotobeing
Employees Worked With
Andy at Gillman Acura, Gillman Acura
November 18, 2022
Anthony was great! He was clear and very willing to help solve our issues. Clearly dedicated to customer service! He was clear and very willing to help solve our issues. Clearly dedicated to customer service! More
by Caolson2002
Employees Worked With
Anthony Rayo, Gillman Acura
November 18, 2022
Always works hard to make sure my schedule and my interests are considered - and respected. They are thorough and communicate what is best for my vehicle while accepting any financial limitations. Th interests are considered - and respected. They are thorough and communicate what is best for my vehicle while accepting any financial limitations. They are definitely MY service people! More
by Dorthag
Employees Worked With
Rebecca, Gillman Acura
November 18, 2022
Excellent service. Thanks to all service dept staff and especially to Ron and Garrett. They all care for their customers sincerely. I have been with them since 2019 for Thanks to all service dept staff and especially to Ron and Garrett. They all care for their customers sincerely. I have been with them since 2019 for purchases and services. More
by Acura fan
Employees Worked With
Ron and Garrett
