Hello, My name is Sherrie Rice. I didn`t buy my care from here, I was in a car accident and the other person Insurance sent me to Gillman Acura to the claim Adjuster who name is Rusty Lofton. I brought my car in on last Monday 10/22/18, Enterprise rental car came and picked me up, I got the rental car, which was covered for 5 days and went on. This past Monday 10/29/18. I called Gillman Service dept. to check on the status of my car. I spoke with the receptionist name Abby, She stated oh your car has been ready. I asked her why no one called me to inform me to let me know. She said oh I left you a voice mail. I said I never received it, Abby says oh maybe I called the wrong number. So I rush after work to return the rental car, The guy tells me ACC insurance stop payment on your rental, I'm like what, yeah it stopped on Wednesday. I again asked why no one called me. I was charged $185. because of this. I want my refund, because none if this was my fault. Can someone please help me get my money back.