
Gillman Acura of North Houston
Houston, TX
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I was very pleased in that Raheem and I were able to agree on the price of the vehicle over the net. Raheem was very professional and did an excellent job from the time we first introduced one another agree on the price of the vehicle over the net. Raheem was very professional and did an excellent job from the time we first introduced one another to the signing of the contact. He also addressed my concerns. I would highly recommend this dealership to anyone I know. More
The used car we bought had the check engine light come on about 3 weeks after purchase. We took it to a Toyota dealer in Austin and they told us that the catalytic converters (2) had to be replaced before th about 3 weeks after purchase. We took it to a Toyota dealer in Austin and they told us that the catalytic converters (2) had to be replaced before they could even diagnose what was wrong with the engine. The cost for this was $2200. I called Raheem Drummonds and he told me that there was nothing that Gilman would do. I was shocked at this response and would never buy from Gilman again ! We bought this car in good faith from Gilman and we expected that if something major went wrong with it so quickly that Gilman would act in good faith to do something. Apparently this is not their policy. More
I found the staff, and particularly Raheem, to be very helpful and professional. I appreciated his honesty concerning the carfax and the minor repair to the car....I would recommend this dealership to fri helpful and professional. I appreciated his honesty concerning the carfax and the minor repair to the car....I would recommend this dealership to friends and found the overall experience to be positive. More
Absolutely loved my experience with Gillman Acura. I have purchased alot of cars in my lifetime and by far this was one of my best experiences. Raheem Drummonds was a pleasure to work with. The whole team wh purchased alot of cars in my lifetime and by far this was one of my best experiences. Raheem Drummonds was a pleasure to work with. The whole team which included sales, management, and financing were all very friendly and helpful. I Would highly recommend this dealership to anyone. More
I have worked with April in the past and she was the person I hope to work with in the future. My experience was fantastic. Not only did she come in early, she had the two cars I was interested in rea person I hope to work with in the future. My experience was fantastic. Not only did she come in early, she had the two cars I was interested in ready for a test drive. I feel like I received a great deal and the car was ready in record time. She was very easy to talk to and had remembered details about me so I felt like I was with someone I trusted. Overall, an excellent experience and I smile each time I look at my new Acura TL. Sarah More
Great job! The sales people were very knowledgeable and attentive. Linda got back to me immediately by phone and email. Mr. Young explained everything about the car on the test drive. attentive. Linda got back to me immediately by phone and email. Mr. Young explained everything about the car on the test drive. More
Very friendly, presented rock bottom price quickly, worked with me to surprise my wife as Christmas present. Staff thoroughly instructed us on features of car. worked with me to surprise my wife as Christmas present. Staff thoroughly instructed us on features of car. More
I had a great buying experience at Gillman Acura. I went in knowing I wanted to buy an Acura TL but never thought I would walk out that same day with my new car. It was a very pleasurable experience and Ra in knowing I wanted to buy an Acura TL but never thought I would walk out that same day with my new car. It was a very pleasurable experience and Raheem was great to work with. He made the process so easy and pain free! I would definitely recommend this dealership to anyone looking to buy an Acura! More
Great dealership - very friendly, helpful and knowledgeable staff! Hal Burright is the best Sales Manager! We'd follow him wherever he goes! He knows just what I like and remembers even afte knowledgeable staff! Hal Burright is the best Sales Manager! We'd follow him wherever he goes! He knows just what I like and remembers even after 10 years - and that is really saying something! Raheem Drummonds has a great personality and was fun to work with. Worked really fast to get us in and out in record time. Looking forward to my appointment to learn all the bells and whistles...there are so many! Louis Bueno was also great - offered all sorts of options and was not pushy - a great experience in financing our new MDX. I don't know the names of the crew who tinted my windows, installed my running boards and body side molding but they did it all the same day and I got to take my new car home! Overall experience - GREAT! More
Out of the four dealerships in Houston TX, this dealership offered competitive pricing. The salesman, Raheem, was extremely motivated and friendly without being "high pressure." So far the service dealership offered competitive pricing. The salesman, Raheem, was extremely motivated and friendly without being "high pressure." So far the service regarding my CPO purchase has been of quality. More