Gillman Acura of North Houston

I sent an email to your website and within minutes, I received not just a response, but 2 phone messages and an email (customer focused) and within 10 minutes of my arrival, I knew that I would not leave received not just a response, but 2 phone messages and an email (customer focused) and within 10 minutes of my arrival, I knew that I would not leave without purchasing another Acura (I am a previous Acura owner). I came back because of the "EXCELLENT SERVICE" and friendliness of the staff. It is the employees: sales, Finance, cashiers, the shuttle persons, the parts and the service persons and their attention to me, the Customer, that make Gillman Acura the reason I came back. I missed the genuine concern for me as a customer and the care given to both me and my car when in for service. What else can I say except, "way to go Gillman, way to go!" Thanks Linda for being there with me and getting me back into another great car -- ACURA -- for life!!! I love driving my Acura TL and am so glad to have one back in my garage. Thanks again! Anita Wolfe More

This is my 2nd purchase from Gilman Acura. The level of service is far beyond what I've experienced with other dealers. The service combined with the high quality of the Acura vehicles made it easy to ch service is far beyond what I've experienced with other dealers. The service combined with the high quality of the Acura vehicles made it easy to choose them over other luxury brands. More

Both Wayne and Hal were very professional and spent alot of time with my wife showing her the many features of the Acura MDX. There was never any pressure to buy the car. of time with my wife showing her the many features of the Acura MDX. There was never any pressure to buy the car. More

Excellent service. Friendly staff. Everyone I worked with listened to my needs and exceeded my expectations. I felt important and not like "just another customer". Best car buying experience I have ev with listened to my needs and exceeded my expectations. I felt important and not like "just another customer". Best car buying experience I have ever had. More

This is the second Acura that we have purchased from Raheem. We had a great experience again. Raheem always follows through on his committments and remembers us each time we come in for service work o Raheem. We had a great experience again. Raheem always follows through on his committments and remembers us each time we come in for service work or questions. We also had a good experience with Luis when completing the paperwork. Christy and Greg More

We had been researching different auto manufactures in an attempt to make a decision on the purchase of a new vehicle. Every one other than the Acura TSX V6 with Technology failed to address all that we wer attempt to make a decision on the purchase of a new vehicle. Every one other than the Acura TSX V6 with Technology failed to address all that we were searching for. Once we sent Wayne Ruley of Gillman Acura a fax detailing exactly what were interested in, he made us a great deal and the deal did not deviate at all from the agreed upon price, color (interior as well as exterior) and he made the deal the most pleasant experience we've had previously when shopping for a new vehicle. He is very personable, knowledgeable of the vehicle and gave a great tutorial when going over the Technology Package. This is the first Acura we have owned and so far, we're enjoying every minute of the experience! It was a great experience working with Wayne and will definitely seek him out should we be in the market for another Acura in the future. More

I had a wonderful experience at Gillman Acura. Everything was handled in a timely manor and the sales/finance team really worked with me and also kept me informed. Raheem has a wonderful personality and that was handled in a timely manor and the sales/finance team really worked with me and also kept me informed. Raheem has a wonderful personality and that is important to keep clients at ease. Doug in finance was very nice and helpful as well, like a pro. This is a great team and I don't want to ever buy my cars anywhere else, and would recommend the Gillman Acura team to all my friends and family. As a returning customer, I am a super satisfied part of the Acura family. Thank you guys! More

I rated because everything was exceptional. The salesman offer assist me with all the options available so i can complete this transaction. And due to im mexican i got a lot of trouble with other dealership offer assist me with all the options available so i can complete this transaction. And due to im mexican i got a lot of trouble with other dealerships during the process but Paul and Randy sort everything out so it can be a easy transaction. More

All ratings would have been Great if I had not had to spend so much time at the dealership negotiating the price and waiting so long for each step of the process. I didn't expect to spend 3 1/2 hours in spend so much time at the dealership negotiating the price and waiting so long for each step of the process. I didn't expect to spend 3 1/2 hours in the afternoon on May 31. When I returned to pick up the car that evening, mistakes had been made in the paperwork (which was ok--I understand they can happen). However, no one informed me that the car had not been fully made ready before I drove it home that night. Shannon and Jeff made the follow-up visit as painless as possible and I'm satisfied with a Good rather than a Great experience. More

I've had several new purchase experiences, and Paul was far and away the best salesperson I've ever dealt with. I've never once felt like he was trying to make the "quick sell". My family looks forward far and away the best salesperson I've ever dealt with. I've never once felt like he was trying to make the "quick sell". My family looks forward to future business with Gillman and will definitely recommend to our friends. More