
Gillman Acura of North Houston
Houston, TX
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Car that I held with a deposit on my credit card was sold, but having the loaner car was nice as was the fact that the car was delivered to our house. The finance at this dealership was also a nice expe sold, but having the loaner car was nice as was the fact that the car was delivered to our house. The finance at this dealership was also a nice experience, the whole process was very simple and easy. More
I was very impressed with the entire experience. Linda Harrell was a true professional. She assited me with a number of decions in the decision process. Linda was very personal and answered all of my qu Harrell was a true professional. She assited me with a number of decions in the decision process. Linda was very personal and answered all of my questions. Here suggestions were excellent in helping me decide to purchase the technology package. I origianlly intended to only focus on the base model. I spoke with a friend of mine who has owned 5 Acura autmobiles and he insited I would want to have the technology package. I asked Linda about it and she walked me through all of the details. I am so glad I purchased the tech package. I am a sales manager travelling the greater Houston area driving over 100 miles a day. I will really enjoy the tech package and entire luxurious featurs of my new TL. I understand Linda is new to Gillman Acura, but she is a real asset. Having been a sales manager for 30 years I can really appreciate her approach to relating to clients. I look forward to many happy years of service with my new TL. Best Regards, Tom Meador Houston, TX More
This was by far the best new car buying experience I have ever had. I was treated like a valued customer not as just another sale. Sales staff was wonderful and everything was ready to go the moment I walk ever had. I was treated like a valued customer not as just another sale. Sales staff was wonderful and everything was ready to go the moment I walked in the door. Wonderful experience and I will use Gillman again! More
Thanks for all of the help getting into my Infiniti! Overall it was a very fast experience. I anticipated it taking much longer than it did. I recommend shopping online, especially if you are in the m Overall it was a very fast experience. I anticipated it taking much longer than it did. I recommend shopping online, especially if you are in the market for a used car. You will get a much better deal. Raheem was full of energy and Dave was really easy to talk to. Raheem even let me test drive the car by myself! My only complains is that I only got 7 dollars of gas in my car. I think anyone who buys a car should get a full tank of gas. Other than that, I have no complaints. Thanks again! More
Good experience, I would recommend the internet experience to friends and family. I would also recommend going to dealership on weekday, Saturday the dealership was packed, which is a good thing f experience to friends and family. I would also recommend going to dealership on weekday, Saturday the dealership was packed, which is a good thing for this economy! The experience was faster then other experiences in past car purchases. More
Excellent buying experience when purchasing my 2010 Acura TL. Thao Nyguyen who assisted me in my purchase was very friendly and helpful. He was prompt at answering my emails and questions. Dave Walters c TL. Thao Nyguyen who assisted me in my purchase was very friendly and helpful. He was prompt at answering my emails and questions. Dave Walters completed my great experience at Gillman Acura. He was very personable and helpful in completing the appropriate paperwork quickly and knowledgeably. More
Amazing service, low pressure sales staff and great financial staff that helped us buy our first car. We are very young and they worked with us to get the loan that we needed. Most dealers just take me financial staff that helped us buy our first car. We are very young and they worked with us to get the loan that we needed. Most dealers just take me as a joke because I am only 21 and they assume I don't have the money to buy a car, but our salesperson showed us the respect that he shows to everyone (and in the end, it payed off for him). Great job! More
We had a great experience with Thao. He is very friendly and professional. And he offers best price among dealers around Houston. We traded in our Passat and got our new 2010 Acura MDX on our first visit to and professional. And he offers best price among dealers around Houston. We traded in our Passat and got our new 2010 Acura MDX on our first visit to the first dealer. We are very happy with our new SUV. More
I called around to several dealerships in Houston. Gillman gave me the best price. They were easy to work with and got me in/out quickly. I look forward to taking my car back for service. I hope that Gillman gave me the best price. They were easy to work with and got me in/out quickly. I look forward to taking my car back for service. I hope that their service is as good as their sales department. Thanks! More
I was in the dearlership last night to pickup my pre-owned vehicle, and was overall very pleased with the outcome of my vehicle and service. As promised, they repainted the front and back end of my pre-owned vehicle, and was overall very pleased with the outcome of my vehicle and service. As promised, they repainted the front and back end of my vehicle and it turned out great! My salesman, Raheem, was very friendly and very helpful. The only drawback of my visit and purchase was, I was told by Raheem that the dealership only lets the salesman put in $7 dollars worth of gas in pre-owned vehicles. Only "new" vehicles were allowed full tanks of gas. This was a shock to me since I feel it shouldn't matter what type of purchase you made, as long as you made a purchase with them. In some cultures, driving a vehicle that you just purchased off a lot can be very bad luck. I drove my vehicle home on a almost empty tank! I never heard of such a policy like this though. My family has purchased 2 pre-owned vehicles in the past from other dealerships and never ran in to a situation like this. They were courtesy enough to provide a full tank of gas. Eh, why not spend an extra $40 bucks to keep a customer satisfied, especially since I purchase the vehicle at the online ticket price with no other discounts. Other than that, my overall rating of this whole car buying experience was good. Very friendly staff, great extended warranties, and great selection on vehicles! More