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Gillman Acura of North Houston

Houston, TX

4.9
1,264 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,264 reviews

July 30, 2023

This is my 4th Acura vehicle and it has not disappoint. With a few minor issues when dealing with Acura dealership in Tucson AZ. My wife is currently on travel. She has been having poor service in Tucso More

by Cwotonyusn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 01, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

July 29, 2023

My appointment was first 0830 and I was out by 0949. Great timing for schedule 1 maintenance and wash. Loved the video of the work being done. More

by jclay54936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 01, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

July 28, 2023

Nicholas Villareal was very helpful. All of the requested work was done in a timely manner. The dealership is very clean and everyone is helpful. More

by rah293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t see anyone from administration.
Aug 01, 2023 -

Gillman Acura of North Houston responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Gillman Acura Team

July 28, 2023

Gillman Acura of Houston came through in the clutch. I had to readjust my financing. Everything is all good. WAY TO GO GILLMAN ACURA. More

by Kevin.odoms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 01, 2023 -

Gillman Acura of North Houston responded

Kevin, we are so glad we could take care of all of your needs at Team Gillman Acura. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Gillman Acura Team

July 26, 2023

Great dealership experience. Russell was excellent sales person and the manager were very helpful as well More

by harrington.josephc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 28, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gillman Acura Team

July 26, 2023

Staff is outstanding. The service is always top notch. Always great work and on time. More

by Scott A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 28, 2023 -

Gillman Acura of North Houston responded

Thank you for the kind words, Scott. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you down the road. Sincerely, The Gillman Acura Team

July 25, 2023

Miguel and team did a fantastic job. A pain free process and everything done as discussed. Great communication. More

by matt.mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Montes Jr
Jul 27, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to write about your experience with us, Matt! At Team Gillman Acura, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Gillman Acura Team

July 24, 2023

Gillman service dept is the best. They are always very helpful & you get your vehicle back in timely fashion! More

by Lynae23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
Jul 26, 2023 -

Gillman Acura of North Houston responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Gillman Acura Team

July 24, 2023

I have dealt with this dealership for three Acura’s now. It is clean, well taken care of and well staffed. I would recommend it to anyone and when I buy a new car, it will be from them. More

by gge320
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maguiel, Gillman Acura
Jul 26, 2023 -

Gillman Acura of North Houston responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Team Gillman Acura again! Sincerely, The Gillman Acura Team

July 24, 2023

Excellent work and quick response when questions were asked and taking ownership of the work they are providing More

by Jlanda71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Jul 26, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

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