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Gillman Acura of North Houston

Houston, TX

4.9
1,267 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,267 reviews

May 02, 2023

Great service from Garrett who helped sort out my Apple Car Play problem. I will follow up with him on my AC issue as applicable. liked the video of the inspection sent by the tech. Keep up the good wor More

by StanMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Schultz, Service Advisor, T. De La Tiere, Tech., Gillman Acura
May 05, 2023 -

Gillman Acura of North Houston responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Gillman Acura Team

May 02, 2023

Great experience and easy transaction. Wonderful experience and large selection and drove off with my dream car. More

by sophiara70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Conner, Gillman Acura
May 05, 2023 -

Gillman Acura of North Houston responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. Sincerely, The Gillman Acura Team

May 02, 2023

Bought my Acura MDX and was completely satisfied with their professionalism and courtesy. They made my experience so lovely ai would recommend this dealership to anyone! More

by sophiara70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Conner, Gillman Acura
May 05, 2023 -

Gillman Acura of North Houston responded

We cannot thank you enough for your wonderful review of Team Gillman Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gillman Acura Team

May 01, 2023

Our battery died in our garage. .Called Acura Team Gilman and they sent Mike the shop Forman out to replace our battery ..installed it and we were good to go..Great service and great More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sadlowski, Gillman Acura
May 04, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

April 30, 2023

You can expect a great experience with buying a vehicle from Gillman. They listen to you carefully and will work to get the best deal for you. If you are looking for a great salesperson ask for Ace! More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Thanks for taking the time to leave us this awesome review, Kristin! At Team Gillman Acura, we take guest feedback seriously and are proud to see that you drove away happy in your new car. We will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Gillman Acura Team

April 30, 2023

Outstanding customer service, excellent communication,, high quality work and prompt follow up. The lifetime warranty on labor is an extra bonus. We’ve been Subaru loyal fans for years and chose the repair More

by Nadia Zlatkova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Apr 30, 2023 -

Nadia Zlatkova responded

Outstanding customer service, excellent communication, high quality work and prompt follow up. The lifetime warranty on labor is an extra bonus. We’ve been Subaru loyal fans for years and chose the repairs to be done at Gillman Acura of North Houston. Glad to share our super positive experience with you on www.dealerrater.com and highly recommend your professional services. Thank you for everything!

April 30, 2023

I really liked the treatment and attention they gave me thanks I also really appreciate the attention that Jonathan Villanueva gave me when getting the parts that they wanted to put in my vehicle Thank you More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter, Jonathan, Luis o Jesus , Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Gillman Acura Team

April 29, 2023

Everyone brought a good vibe and was pretty straightforward about the process. Didn’t take as long as I thought and walk out with a new car More

by Darius Gatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY AMOAKO, Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

April 28, 2023

Great reliable service done in a timely manner. I’m impressed with this dealer’s transparency when they did my car estimate prior to the repair. Service desk people are very courteous and attentiv More

by Emma Espinola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Emma, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Gillman Acura Team

April 28, 2023

Our salesman, Robert Conner, was very knowledgeable, professional and courteous. We had a very good experience at Gillman when purchasing our 2023 MDX! More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
May 03, 2023 -

Gillman Acura of North Houston responded

Patti, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

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