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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,267 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,267 reviews

April 16, 2023

My representative at Gillman Acura was very professional and polite. The waiting area, is equipped with complimentary water, coffee, hot chocolate and flavored tea water, as well as some snack bars. More

by grace_becomes_her
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Grace, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Gillman Acura Team

April 16, 2023

This dealer has great automobiles at competitive prices. The service I received from everyone was superb! More

by jaimergz11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Gilliam, Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Gillman Acura Team

April 14, 2023

This Dealership is respectful and really shows that they care about their customers and their needs. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

April 14, 2023

Good service, no complaints they kept looking until they found the problem, which I greatly appreciate it. More

by kenniblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

April 14, 2023

Always efficient, honest, and respectful. Procedures are clear and consistent. Making an appointment if possible is helpful for a pleasant experience. Superior service e even without an appoi More

by Juliedwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Report | Print
Apr 25, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

April 12, 2023

Your service is beyond reproach. Your service advisors are the crux of your reputation in your industry More

by Jeffmatulnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Apr 13, 2023 -

Gillman Acura of North Houston responded

Jeff, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

Apr 13, 2023 -

Jeffmatulnes responded

No problem. Keep up the excellent work

April 08, 2023

Great customer service, made sure my vehicle was completely satisfied before returning back to me. They even clean the inside, so, I was able to get back 9n my far with no mess. Anthony gave me th More

by Msacura00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Gillman Acura
Report | Print
Apr 13, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

April 07, 2023

Customer focused team that listens to you! We are on our 4th vehicle with Gillman Acura! Won‘t be our last. ❤️ More

by JLGolfman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April / Eduardo / Carlos - Also Finance & Service, Gillman Acura
Report | Print
Apr 13, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

April 06, 2023

I had a great customer service ! Mr Anthony Rayo was excellent adviser! I'm really happy with his help! More

by Sandradetore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rayo, Gillman Acura
Report | Print
Apr 13, 2023 -

Gillman Acura of North Houston responded

Thank you for the awesome feedback! You're right, Anthony is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Gillman Acura Team

April 05, 2023

Enjoyed the customer service experience. This is our second purchase from Gilman Acura of Nort Houston More

by J H
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
None, Gillman Acura
Report | Print
Apr 07, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

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