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Gillman Acura of North Houston

Houston, TX

4.9
1,289 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,289 reviews

March 23, 2023

I had to have my 100000 mile maintenance done which was completed very quickly and my RLX is humming nicely..seems they caught a water pump leak which they remedied….both the service adviser and shop Forma More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael service adviser,Mike Sadlowski shop Forman, Gillman Acura
Mar 28, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

March 21, 2023

Russell and Ida were both awesome to work with! The whole team was great!! Thanks for the Great Experience!! More

by anthony01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 24, 2023 -

Gillman Acura of North Houston responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Russell's and Ida's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Gillman Acura Team

March 21, 2023

Traveled all the way from San Antonio to purchase a vehicle from Gilman Acura. Unlike the dealerships in San Antonio, Gilman was more focused on what the customer wanted versus making a sale. I walked More

by rstamps2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 24, 2023 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

March 20, 2023

Was greeted at the door very welcoming. Everyone was very professional and was I was giving up dates as I waited. Enjoy the video of the service that was being provided for me. More

by Kmdurham54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name
Mar 23, 2023 -

Gillman Acura of North Houston responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gillman Acura Team

March 18, 2023

Timely service and great communication results in a satisfied customer. Customer service area is clean and nice and people are very friendly More

by Billess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 22, 2023 -

Gillman Acura of North Houston responded

Billess, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gillman Acura Team

March 16, 2023

Great dealership. Service advisor Miguel is fantastic!!! He always takes care of us. Very professional. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 21, 2023 -

Gillman Acura of North Houston responded

Thanks for the great feedback! We're very happy that Miguel was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Gillman Acura Team

March 14, 2023

Yes! Nick is fabulous. Found a coupon for my oil change. Absolutely love the video during the service process and truly appreciate the full inspection gi More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service, Noah Gilliam, Gillman Acura
Mar 17, 2023 -

Gillman Acura of North Houston responded

Melissa, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Gillman Acura Team

March 11, 2023

Rebecca was helpful and knowledgeable from the first phone call to picking up my car. More

by Betty C
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
Mar 15, 2023 -

Gillman Acura of North Houston responded

Betty, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

March 10, 2023

Always great service the team is always professional and not a long wait for service More

by vlump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 15, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

March 10, 2023

I have purchased 2 vehicles at Gillman and have had all services and repairs done by them. They are always courteous and work has always been done well and to my satisfaction. I would recommend them withou More

by billw.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 15, 2023 -

Gillman Acura of North Houston responded

We cannot thank you enough for your wonderful review of Gillman Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gillman Acura Team

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