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Gillman Acura of North Houston

Houston, TX

4.9
1,285 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,285 reviews

January 31, 2023

I had issues with a drive cycle on my vehicle and I called all Acura dealers and they didn’t want to even want to take a look at the vehicle and Nick at Gillman Acura wanted me to bring it in to take a More

by tran.p518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, Gillman Acura
Feb 03, 2023 -

Gillman Acura of North Houston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gillman Acura Team

January 30, 2023

Great service Team! Kept me informed of progress during the service process. Very good service managers. More

by Volsnterriers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gillman Acura Team

January 30, 2023

Always great service. See Ron. He's on top of things and keeps you appraised of timing. More

by Bfactor62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 02, 2023 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

January 29, 2023

Truly a family experience, purchased 2018 RDX,four years ago,they still remember my name,drive from Port Arthur to just get an oil change,thanks Cuz !! More

by Mazzda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

January 29, 2023

They really care for their customers. I got the car if my dreams thanks to them working with us. I will definitely refer customers to them More

by Rachelv72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

January 28, 2023

MY EXPERIENCE WAS GREAT. GREAT WELCOME. GREAT ASSISTANCE. AND EFFICIENT SERVICE. AND SNACKS TO HOLD ME WHILE I WAITED. THANKS. More

by sheliamillerbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

January 28, 2023

Very professional and friendly. Work was performed in a timely manner. I appreciate that they did what they said they would do. More

by bbraly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

January 27, 2023

Gilman Accura has a Great service team! !!! They really do care about the customer and service needs! More

by 12dbarnett
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
Feb 01, 2023 -

Gillman Acura of North Houston responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Gillman Acura Team

January 27, 2023

Gillman Acura is by far a genuine dealership. We have bought many cars from them and their service is top notch. More

by Kat.roemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Feb 01, 2023 -

Gillman Acura of North Houston responded

Kat, Team Gillman Acura would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! Sincerely, The Gillman Acura Team

January 27, 2023

April Porter and her team were excellent in both finding the right vehicle and working thru the costs and the paperwork. Also, Masum Ahmed was very helpful in the finance portion. Very great team - the re More

by ut79pe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales and Finance, Gillman Acura
Jan 31, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

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