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Gillman Acura of North Houston

Houston, TX

4.9
1,395 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,395 reviews

March 24, 2023

Service Department has always given me excellent service, along with providing me a loaner car, Because the service is so outstanding and the Acura performance is sopetior to any other brand I have driven, I More

by Debbiepolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Service Dept, Gillman Acura
Mar 29, 2023 -

Gillman Acura of North Houston responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Team Gillman Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Gillman Acura Team

March 24, 2023

The car running very smooth. However, I'm still observing what I concerned before. Thank you, from the service rep. Anthony & Nicholas and the technicians. I'm very appreciate it More

by tracytanguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony & Nicholas, Gillman Acura
Mar 29, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Gillman Acura Team

March 24, 2023

Yes, Mr. Ron Mascardo took good care of me for the major repairs on my MDX. I was pleased as usual for his recommendations and attention in resolving the issu More

by Henfy.Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 28, 2023 -

Gillman Acura of North Houston responded

Thanks for the great feedback! We're very happy that Ron was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Gillman Acura Team

March 23, 2023

I had to have my 100000 mile maintenance done which was completed very quickly and my RLX is humming nicely..seems they caught a water pump leak which they remedied….both the service adviser and shop Forma More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael service adviser,Mike Sadlowski shop Forman, Gillman Acura
Mar 28, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

March 23, 2023

I was at Gillman for a 25,000 mile service. No additional problems. They were very friendly and accurate on the amount of time time for the service. Their waiting area is clean and comfortable More

by shop562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 28, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Gillman Acura Team

March 23, 2023

Acura Gillman has great cars and employees. My car needed the tires replaced. Garrett, in the service department explained in detail what was needed for proper installation. I had no surprises More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
Mar 27, 2023 -

Gillman Acura of North Houston responded

Dianne, thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Gillman Acura Team

March 23, 2023

First class Acura service department I’ve had Acura automobiles for many years..I’ve never been disappointed. Totally reliable More

by judithrose1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 27, 2023 -

Gillman Acura of North Houston responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Gillman Acura Team

March 21, 2023

Traveled all the way from San Antonio to purchase a vehicle from Gilman Acura. Unlike the dealerships in San Antonio, Gilman was more focused on what the customer wanted versus making a sale. I walked More

by rstamps2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 24, 2023 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gillman Acura Team

March 21, 2023

Russell and Ida were both awesome to work with! The whole team was great!! Thanks for the Great Experience!! More

by anthony01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Mar 24, 2023 -

Gillman Acura of North Houston responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Russell's and Ida's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Gillman Acura Team

March 21, 2023

Was greeted at the door very welcoming. Everyone was very professional and was I was giving up dates as I waited. Enjoy the video of the service that was being provided for me. More

by Kmdurham54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name
Mar 23, 2023 -

Gillman Acura of North Houston responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gillman Acura Team

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