Gillman Acura of North Houston

I would rate this dealership 0 stars if I could. I went to Gillman trying to avoid shady used car dealerships only to find myself exactly where I was trying to avoid. I was lied to about the car I e I went to Gillman trying to avoid shady used car dealerships only to find myself exactly where I was trying to avoid. I was lied to about the car I ended up with. I had to trade down on a 2016 SUV that was paid for to keep myself financially afloat until I could return to work after Covid related issues. This place is like organized crime. I dealt with Ray Lee, GM, who I hold ultimately responsible, however my decision to buy the car was based 100% on salesperson Felicia Brooks telling me she personally knew the previous owners and could vouch for the car. I would have been better off living in my SUV. I now have a vehicle that is in" limp " mode. I have missed doctors appointments, I was out of a maintenance medication for over a week. I was hoping to be well enough to be able to return to working nights ( PDN pedi nurse) I have no idea when I will be able to return to work. My life is a nightmare at the moment. What really makes me angry is that they knew why I needed to trade down and didn't care. On one site there was a covid disclaimer, to be patient with the dealership during these trying times, that the dealership is doing the best it can. I have filed with the BBB, and every other consumer reporting agency I can find and I am not going to stop. Gillman Acura y'all need to clean up your act, you need to be held accountable. More

Excellent customer service Ron kept me informed of the progress. Thank you for the expertise. progress. Thank you for the expertise. More

I have always had an excellent service at Gillman Acura. I love the pick up and delivery. I love the pick up and delivery. More

Gillman Acura is always, prompt and efficient. They text a video with the technician providing details of items checked and findings. Their service team is very knowledgeable and detailed. Ask for They text a video with the technician providing details of items checked and findings. Their service team is very knowledgeable and detailed. Ask for Miguel Montes, he's great! More

I had doubts because I was scared of being defrauded again online, but HACK MAVENS changed my perspective and gave me reasons to own a home. They did a very superb job in fixing my credit. They had my b again online, but HACK MAVENS changed my perspective and gave me reasons to own a home. They did a very superb job in fixing my credit. They had my bankruptcy cleared and my score boosted from 525 to 788 excellent score across the three major bureaus. I strongly recommend HACK MAVENS to you reading this. One thing I like so much is that, they were able to achieve it all within 5 days. Don’t hesitate to contact them via; HACKMAVENS (AT) GMAIL DOT COM / +1 (714) 312 – 6740. They are second to none! More

Noah sold the car. Not pushy. I called for help regarding a small issue that needs to be fixed on the car and he quickly jumped to help by offering to schedule an appoi Not pushy. I called for help regarding a small issue that needs to be fixed on the car and he quickly jumped to help by offering to schedule an appointment. Customer service still matters to be. His professionalism opened my mind foro other options. I am very happy. More

Excellent service and explain all repairs needed if any before they start anything Highly recommend before they start anything Highly recommend More

Anthony was very friendly and attentive. Work was excellent and in a timely manner. I appreciate the nice work Work was excellent and in a timely manner. I appreciate the nice work More

My dealerships the best EVER! ! From the concierge service to the taking care of my car they always do a great job!! Thanks for that ! From the concierge service to the taking care of my car they always do a great job!! Thanks for that More

When entering the service department, I was welcomed with a “hello, can I help you!” Before I sat down, another employee asked if I had been helped. My service consultant, Garrett, kept me informed while the a “hello, can I help you!” Before I sat down, another employee asked if I had been helped. My service consultant, Garrett, kept me informed while they were servicing my vehicle. Every employee worked together as a team! Gillman Acura 18002 I-45 North Houston, Texas 76090 Service Consultant, Garrett Schultz 281-209-4224 gschultz@teamgillman.com Acura owner: Brenda Birdsong More