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Gillman Acura of North Houston

Houston, TX

4.9
1,264 Reviews

18002 Interstate 45

Houston, TX

77090

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Showing 1,264 reviews

August 18, 2022

It is always a pleasant experience to go to Gillman for service. They greet you before you get through the door. They keep you up to date on what they are doing, sending a video of the mechanic showing you More

by Susan
Recommend Dealer
Yes
Employees Worked With
Anthony in service. , Gillman Acura
Aug 23, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 18, 2022

Using the same salesman since my first Acura in 1999. Learning of his retirement made me happy I got to purchase my vehicle from for my final time. Paul Thomas is so awesome. More

by pattydpace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 23, 2022 -

Gillman Acura of North Houston responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Paul's sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Gillman Acura Team

August 17, 2022

The sales rep Miguel and service technician Mason were both really friendly and helpful. They contributed to a great experience as well as the stocked waiting room with refreshments. More

by Country27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 22, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 17, 2022

Miguel is great! Always explains everything well.I enjoy bringing my car here. I love how the waiting area is always so clean and there is always great snacks! More

by Jules.judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel! , Gillman Acura
Aug 22, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 17, 2022

They have always been great service and I really appreciate that they picked up my car at my house and returned it to me free of charge. I will continue to use Gillman Acura Service. They are great! More

by lindaholden01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo is great! He has been my service rep for many years.
Aug 22, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

Aug 23, 2022 -

lindaholden01 responded

Thank you to The Gillman Acura Team for your great service. You will continue to be seeing me for any needed service on my Acura and I look forward to continuing to deal with Ron Mascardo as my Service Rep. Thanks, Linda Holden

August 17, 2022

My experience was awesome! As always, Miguel provided outstanding customer service! Way to go Miguel! More

by Joslyn.mims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel , Gillman Acura
Aug 22, 2022 -

Gillman Acura of North Houston responded

We loved reading this review! Happy customers are our aim, and it appears Miguel really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Gillman Acura Team

August 17, 2022

Gillman is friendly, trustworthy and efficient. I always feel they really care about the customer. More

by lesli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 22, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 15, 2022

Clean Very kind Professional people The waiting room is very comfortable I will go again for my service thanks for your help More

by Ochoanick77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Aug 17, 2022 -

Gillman Acura of North Houston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Gillman Acura Team

August 14, 2022

Every single person we interacted with at the Team Gillman Acura was awesome. Walter in sales was positive, helpful, and never remotely pushy. Will in finance worked some serious magic to get us goo More

by ericAlluvium
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Bradshaw in sales, Will Snow in finance, and the accessories department manager whose name escapes me (younger guy, super energetic and positive), Gillman Acura
Aug 17, 2022 -

Gillman Acura of North Houston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Gillman Acura Team

August 11, 2022

Awesome attention and customer service they solve all my questions and close the deal the same day on my first visit, they are very good More

by filegarza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April, Debbie, Tayler and Marco, Gillman Acura
Aug 16, 2022 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

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