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Gillman Acura of North Houston

Overview Reviews (1,264)

Gillman Acura of North Houston

Name: Gillman Acura of North Houston
Address: 18002 Interstate 45, Houston, TX, 77090, US
Telephone: (281) 821-1100
Rating: 4.9

4.9

1,264 Reviews

18002 Interstate 45, Houston, Texas 77090

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Sales: (281) 821-1100

Service: (281) 209-4450

Parts: (281) 209-4200

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Gillman Acura of North Houston

Houston, TX

Overview

Reviews

4.9

1,264 Reviews

Call Dealership (281) 821-1100

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18002 Interstate 45

Houston, TX

77090

Directions

4.9

1,264 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,264)

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Sales: (281) 821-1100

Service: (281) 209-4450

Parts: (281) 209-4200

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Showing 1,264 reviews

August 11, 2022

SERVICE VISIT

Very pleased overall with service. Very professional and timely. Thanks to Service Advisor Ron Mascardo. Very professional and timely. Thanks to Service Advisor Ron Mascardo. More

by jw9817

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gillman Acura

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Aug 16, 2022 -

Gillman Acura of North Houston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gillman Acura Team

August 10, 2022

SERVICE VISIT

Pleased with the service Garret Shultz always take good care of my card needs been a customer for years. care of my card needs been a customer for years. More

by woody.mabry

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gillman Acura

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Aug 15, 2022 -

Gillman Acura of North Houston responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

August 10, 2022

SERVICE VISIT

I Been a Gillman customer for 12 plus years their service department is always top notch! department is always top notch! More

by Satisfied

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Garrette Schultz

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Aug 15, 2022 -

Gillman Acura of North Houston responded

August 10, 2022

SERVICE VISIT

Great place to be, excellent service, very courteous staffs.I took my car for maintenance, and was very satisfied. staffs.I took my car for maintenance, and was very satisfied. More

by debbiek2020

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gillman Acura

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Aug 15, 2022 -

Gillman Acura of North Houston responded

August 09, 2022

SERVICE VISIT

Excellent attention to details and need of customer. Rebecca is a great service adviser. Keeps me informed Rebecca is a great service adviser. Keeps me informed More

by Robertcotie

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rebecca , Gillman Acura

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Aug 12, 2022 -

Gillman Acura of North Houston responded

Robert, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rebecca does for Gillman Acura and our customers. Hope to see you again soon! Sincerely, The Gillman Acura Team

August 08, 2022

SERVICE VISIT

Would not buy my Acura from any other dealer! I’ve owned 4 and the same great service manager for 16 years. They treat their customers like royalty!! I’ve owned 4 and the same great service manager for 16 years. They treat their customers like royalty!! More

by janrob60

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rebecca, Gillman Acura

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Aug 08, 2022 -

janrob60 responded

Rebecca Bales-Fisher is the best service manager I’ve experienced at Gilman. Her professionalism is firm yet her caring for the customer is warming in her efforts for me as the customer. She is a definite asset to Gilman. I am proud to be an Acura owner

August 07, 2022

SERVICE VISIT

Ron does an incredible job with customer service as well as is very knowledgeable about Acura/Honda vehicles. as is very knowledgeable about Acura/Honda vehicles. More

by Boot

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ron mascardo , Gillman Acura

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Aug 10, 2022 -

Gillman Acura of North Houston responded

Thank you for taking the time to write about your experience with us! At Gillman Acura, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ron was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Gillman Acura Team

August 05, 2022

SERVICE VISIT

Great service provided by Jocelyne and team in the Gillman collision center! I was pleasantly surprised by the total cost of my repairs, particularly since the repairs included brand new Acura parts. Gillman collision center! I was pleasantly surprised by the total cost of my repairs, particularly since the repairs included brand new Acura parts. Jocelyne was very personable and attentive. My wife’s previous experience with the Gillman collision center for repairs to her MDX was likewise very positive! More

by Amos Oelking

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jocelyne, Gillman Acura

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Aug 10, 2022 -

Gillman Acura of North Houston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gillman Acura Team

August 05, 2022

SALES VISIT - NEW

The whole experience was smooth and exceeded my expectations. The staff were so welcoming, kind and friendly. I would highly recommend buying from Gillman. They were a first class dealership. expectations. The staff were so welcoming, kind and friendly. I would highly recommend buying from Gillman. They were a first class dealership. More

by ABK

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Amber , Gillman Acura

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Aug 10, 2022 -

Gillman Acura of North Houston responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Gillman Acura Team

August 05, 2022

SERVICE VISIT

Always courteous and efficient. Excellent customer service. The staff is friendly and engaging. Highly recommend Excellent customer service. The staff is friendly and engaging. Highly recommend More

by scbxwp

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gillman Acura

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Aug 10, 2022 -

Gillman Acura of North Houston responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gillman Acura Team

Gillman Acura of North Houston

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