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Gillman Honda of San Benito

San Benito, TX

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26 Reviews

1801 Industrial Way

San Benito, TX

78586

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26 Reviews of Gillman Honda of San Benito

October 18, 2011

Mr. Juarez took care of us in a professional and caring manner. He has expertise in his product sales pitch yet he did not come on to strong or pushy. Nice young man and an asset to the Gillman Honda deale More

by carlosg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juvencio Juarez
October 16, 2011

Very, very nice sales manager and salesman.........did their best to get me the deal I needed. Joe went over the entire car features with me. I enjoy my vehicle immensely. I would definitely recommend More

by Paulinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFFREY PETERS & JOE KOLNIAK
October 09, 2011

This dealership was very honest, friendly, clean, professional, and well stocked with inventory. I would recommend this place to everyone! I'm glad to say I'm a Gillman Girl!!! More

by Mechols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juv and Jeff
September 13, 2011

We had a pleasant experience with our sales man and felt no pressure during the entire sales process. Even when the color that we wanted was not available Sergio went out of his way to find out what exactly More

by lucasnrosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
September 04, 2011

My husband and I were looking to purchase a 2011 Honda Pilot we went to Gillman hoping to be taken care of locally being that we are from San Benito and left very unsatisfied. Jeff Peters the floor manag More

by Castro4596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Peters Floor Manager
Sep 09, 2011 -

Gillman Honda of San Benito responded

At Gillman Honda San Benito, customer satisfaction is extremely important. Needless to say, I was very disappointed when I read your review. While I realize we were not able to sell you a vehicle, I would still like to discuss the situation with you. I can be reached directly on my cell phone at 956-202-2370 or by email at sgonzalez@gillmanauto.com. I look forward to hearing from you. Stan Gonzalez, General Sales Manager Gillman Honda

Sep 10, 2011 -

Castro4596 responded

Hello I'm glad to see that you are trying to find out about our situation. I was just extremely disappointed when I left your dealership I left feeling extremely upset and violated. Your floor manager Jeff was so rude and came off racist towards my husband and I. A family member of ours recently bought a car from gillman and warned us not to buy from you guys being that he had a bad experience also. Being that we are business owners ourselves we felt everyone deserves a chance so we gave you a shot. I don't know if Jeff your floor manager thought my husband and I looked young which we are in our late twentys and were just pulling his leg about buying a car but he acted horribly and didn't give us a chance. He basically told us the price was not negotiable it was a take it or leave it type of thing since pilots were selling fast. He rushed us off and made your salesman feel uncomfortable I couldn't help but feel bad for the poor salesman who was actually doing his job. We purchased our pilot and actually went from wanting just the EX model to finally purchasing the EX-L RES because Laredo actually put time and effort into our wants and needs. I wish your dealership luck and would suggest giving Jeff a little talk on what customer service is cause he obviously doesn't know a thing about it!!!

August 25, 2011

The whole buying experience was excellent! Jeff Peters and Joe Kolniak went above and beyond to make my wife and I as comfortable as possible and the deal was very smooth! More

by Powellwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Peters, Joe Kolniak
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