Gillman Subaru Southwest

Johnny is the best salesman I have ever worked with. He took care of us like no other salesman I have dealt with in the past 20 years. The buying of our vehicle was stress free and Johnny never pressured u took care of us like no other salesman I have dealt with in the past 20 years. The buying of our vehicle was stress free and Johnny never pressured us at any time. The vehicle was bought sight unseen by us. Johnny was honest about the condition of the car, and it turned out better than we expected. The finance department and management were excellent as well. We will recommend Johnny and this dealership to others...something I have never done with other dealerships. Thanks Johnny and the staff at Gillman Happy Customers! Pat and Traci Brown More

From the first contact through e-mail with Tim Jamerson I understood that he is a frank and reliable person who will do his best to make win-win situation. His patient explanations and friendly approach cont understood that he is a frank and reliable person who will do his best to make win-win situation. His patient explanations and friendly approach continued in the face to face meetting at delaership and all my questions were answered. He went even further offering to me to drive Honda CRV and deciding on final purchase. Then he made his best with sales manager to agree on the price which is fare for both parties. The day after, following my request he waited for me about 15 extra minutes after dealership closure on 4th July week-end so that I could drive out the car. And on 4th of July we met again so that he can explain to me the funcionalities of the car. So very well experience with Tim. More

I shopped several dealerships before making final decision to buy. Tim spent a lot of time discussing vehicle with me. First contact was made while I was still comparison shopping. Tim was very in decision to buy. Tim spent a lot of time discussing vehicle with me. First contact was made while I was still comparison shopping. Tim was very informative and made me feel as though he valued me as a potential client. After my first visit to Gilman, I also stopped at the Subaru Dealership in Katy and was totally insulted. I specifically knew which options I wanted and options that I did not want and was not willing to pay for if they were on a vehicle. Specifically, I did not want a moonroof - sales person made comment "you can't afford the moonroof". I was throughly insulted and immediately made decision that i would never deal with that dealership. I was also told at the other dealership that they needed my driver's license to put in their system before they would talk to me. Unacceptable. Tim, on the other hand, was friendly, not pushy. Answered my questions, listened to my reasons for the options I wanted - no high pressure sales tactics -- which is why i kept coming back and asking questions of Tim and was able to work out details for purchasing the vehicle. I look forward to long relationship with your dealership. More

The buying experience was great from beginning to end starting with e-mail and ending with the final purchase and drive out. Very relaxed hassle free no pressure experience. Things were explained thoroug starting with e-mail and ending with the final purchase and drive out. Very relaxed hassle free no pressure experience. Things were explained thoroughly and all my questions were answered completely. More

Chris was extremely professional and pleasurable to work with. Purchasing a vehicle can often be a stressful and pressured experience, but I never once felt stressed or pressured. He was very intuitive to with. Purchasing a vehicle can often be a stressful and pressured experience, but I never once felt stressed or pressured. He was very intuitive towards what I wanted, and he was very accomodating towards what I was looking for. I never once felt pressured or stressed during the entire process, and Chris was extremely great doing business with. Wally and DJ (finance) were both great to work with as well. I am very pleased with the entire team effort I received at Gillman Subaru Southwest, and I will recommend anyone I know to that facility. Best car buying experience I could have asked for. Chris is a great asset to the Subaru company! More

This was my first time buying a car and Chris and Subaru made it an enjoyable experience. Chris was very knowledgable on the car I was looking at and was very friendly and easy to work with. He never made made it an enjoyable experience. Chris was very knowledgable on the car I was looking at and was very friendly and easy to work with. He never made me feel pressured to purchase the vehicle, and he worked with me to get me at a comfortable payment plan when I decided to purchase the vehicle. I look forward to enjoying my new Subaru! More

I have been dealing with Gillman Subaru for 6 years and this is my third Subaru: the dealership has always provided me with great service across the board, from initial purchase/lease to servicing. Espe this is my third Subaru: the dealership has always provided me with great service across the board, from initial purchase/lease to servicing. Especially important in the lease/purchase process is they know that I know what I want and so the sales process is pretty painless and quick. I believe that we may have set some records in the total time involved from arrival to sending a very satisfied customer out of the door! They set a good example for other dealers. Brian Morr More

I visited Gillman over the course of several months, and was guided through the process by a very helpful sales professional. He answered all of my questions promptly and completely, and facilitated an effi was guided through the process by a very helpful sales professional. He answered all of my questions promptly and completely, and facilitated an efficient negotiation that supported my price and timing needs. In particular, I would say that he had an impressive technical understanding of his product. On the basis of my experience with this sales professional, I would recommend Gillman to others interested in the Subaru product line. More

This was our first time for us to look at a Subaru or work with a Gillman dealership. We were extremely satisfied with all aspects of the deal, from the response to the internet quote to walking in the work with a Gillman dealership. We were extremely satisfied with all aspects of the deal, from the response to the internet quote to walking in the door of the dealership and making the purchase. Everyone was very friendly and helpful. We are truly satisfied with the outcome of our purchase and have already recommended the dealership to a family member. More

My experience with Gillman was excellent. I worked with James Rutledge and found him to be knowledgeable, friendly and very straightforward. These are the qualites I value in a car buying exerience. I got James Rutledge and found him to be knowledgeable, friendly and very straightforward. These are the qualites I value in a car buying exerience. I got a good price on the car I wanted, with no games. I would recommend James and Gillman Subaru to anyone. More