Ginn Chevrolet

Don't know the definition of SERVICE Ginn Motor Co. will no longer get ANY of my business. Their service department and its personnel are horrible. They do not do work on time, do not con Ginn Motor Co. will no longer get ANY of my business. Their service department and its personnel are horrible. They do not do work on time, do not contact customers with information in a timely manner, do not work with the specific needs of customers, and create an environment that puts customers at the bottom of their priorities. For example, my husband and I have had extensive waiting periods for my Tahoe with complete disregard for our schedules. A whole day can go by without any word from them about progress. They tell you a few minutes for diagnostics when it's hours. They do not know if parts are in stock or not. They provide no courtesy vehicles and often don't even know if one's available. The list goes on and on. Service is defined as "the action of helping or doing work for someone." They have not learned this at Ginn. They will never receive a penny from me for another job or service, and I am diligently telling people I know what a horrible experience they will have if they work with this terrible institution. More

Had used vehicle I was hunting at a great price. Vehicle off lease had history did test drive sales team couldn't have been easier to deal with helpful in every way. Followed up to see if everything Vehicle off lease had history did test drive sales team couldn't have been easier to deal with helpful in every way. Followed up to see if everything still alright very friendly. More

Bad Experience The wife and I were in the market for an Impala 2LTZ. Found one we really liked at Ginn Chevy and called to verify the car was on the lot. Also called The wife and I were in the market for an Impala 2LTZ. Found one we really liked at Ginn Chevy and called to verify the car was on the lot. Also called to let them know we were coming to see the car and work a deal. When we arrived, the sales person took us out to look at the car, and while looking at it, another salesman got the keys and sold the car to a couple that arrived after us. We tried to work a deal on another similar car on the lot, but the dealership would not come off of the MSRP price at all, and was low balling us on our trade. We left there empty handed after several hours and went to another dealership and bought the car we wanted for a great price. More

I have purchased over 10 vehicles for this dealer and have had a great relationship through out years. The owner Mr. William Fortson is a very caring person and wants all his customers to have the best have had a great relationship through out years. The owner Mr. William Fortson is a very caring person and wants all his customers to have the best time in buying a car. His door is always open if you have a problem, he will solve it. I believe if you buy a car or truck from Ginn Motor Co. you will be happy with your service and purchase. More