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Ginn Chevrolet

Covington, GA

4.6
186 Reviews

8153 Access Road

Covington, GA

30014

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Showing 186 reviews

January 12, 2026

My 2023 Cadillac CTS has been in your service department since Dec. 16, 2025. I really don't know what's wrong. I sent it in for a simple small oil leak. After that i brought it home and it started skip More

by EARLYHOPE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Jan 12, 2026 -

Ginn Chevrolet responded

Thank you for reaching out. I understand your concern regarding your 2023 Cadillac CTS and the ongoing issues you've experienced. I appreciate your patience as our service department works to identify the problem and resolve it. Please feel free to contact me directly at Ginn Chevrolet to discuss your situation further. I want to ensure you receive the best assistance possible, and I'll do my best to address your needs. Thank you for your feedback, and I look forward to helping you. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 08, 2026

Joey was very professional and polite. We looked at two cars and chose the Equinox. More

by pbarnett1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey and can’t remember the finance person
Jan 09, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with Joey and found the perfect Equinox at Ginn Chevrolet. We appreciate your kind words and hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 08, 2026

Deon Gibbs has been very helpful with everything. Everyone else has been great too. Thanks. More

by ORONDEBOLDEN94
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Gibbs
Jan 08, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Deon and the rest of our team at Ginn Chevrolet were able to assist you. We appreciate your kind words and look forward to helping you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 06, 2026

We received excellent customer service from Deon Gibbs and Ashley Martin during our service experience! More

by walkerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martin
Jan 06, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent customer service from Deon and Ashley during your experience at Ginn Chevrolet. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 05, 2026

Every thing was fine. The sales and management team was very nice. Thanks will definitely recommend Ginn More

by Atha_S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie, michael
Jan 05, 2026 -

Ginn Chevrolet responded

Thank you for your positive feedback! I'm so happy to hear that everything was fine and that our sales and management team made a great impression. Your recommendation means a lot to us at Ginn Chevrolet. Our team looks forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 03, 2026

The sales representative and staff at Ginn Chevrolet were professional, knowledgeable, pleasant, flexible and accommodating. They took time to answer all of my questions and ensured I got the vehicle I desir More

by JACKIEJGRIFFIN
Recommend Dealer
Yes
Employees Worked With
Earl Head,
Jan 03, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review, Jackie! I am thrilled to hear that our team at Ginn Chevrolet provided you with a professional and accommodating experience. It's great to know that we were able to answer all your questions and help you secure the vehicle you desired. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 02, 2026

Very Professional and polite. Explained the steps needed to fix my Jeep.and an estimate when the work would be finished. I and when they ran into issues with fixing it they can me More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Janie
Jan 03, 2026 -

Ginn Chevrolet responded

Thank you so much for your wonderful review, Sherry! I'm thrilled to hear that you found our team at Ginn Chevrolet to be professional and polite while assisting with your Jeep. Communication is key, and I'm glad that we could keep you informed throughout the repair process. We appreciate your trust in us and look forward to helping you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 20, 2025

Respect towards people loyalty very exited to be a family member me my son and nephew blessed for your service have a blessed and happy holidays More

by newestlaw66
Recommend Dealer
Yes
Employees Worked With
Mr Gibbs
Dec 20, 2025 -

Ginn Chevrolet responded

Thank you for your awesome review! I'm happy to hear that you, your son, and nephew feel like part of the Ginn Chevrolet family. We truly appreciate your loyalty and are grateful for your kind words. Wishing you a blessed and happy holiday season as well! We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 16, 2025

service is great and the staff is good what they do. I will recommend ginn chevrolet to all. I will return for future service. More

by summertime1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service desk.cant remember name
Dec 16, 2025 -

Ginn Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our team at Ginn Chevrolet. I appreciate your recommendation, and we look forward to welcoming you back for your future service needs. Safe travels until we see you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 08, 2025

Poor. Appointment made to drop your vehicle off but not diagnosed same day. Three (3) days later and car still not diagnosed/serviced until I threatened to More

by RIPBRENDA62904
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Dec 09, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in diagnosing your vehicle and the inconvenience it caused you. Your feedback is important, and I want to assure you that we take these matters seriously. I encourage you to reach out to me directly at Ginn Chevrolet, so we can discuss your concerns further. Thank you for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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