Girard Nissan

Everything was fine, regarding my car. I had the oil changed and car waxed. The only problem was the loaner car - when I got on the highway, I saw that the gas gauge was below empty. I held my breath changed and car waxed. The only problem was the loaner car - when I got on the highway, I saw that the gas gauge was below empty. I held my breath until I was able to find a gas station in Mystic, but then was unable to open the gas cap compartment. Pulling up on the knob did not release the cover. I had no tools, so just tried to pop the cover with my bare hand, to no avail. I called the body shop and they sent a mechanic over. He was able to pop the cover with a screwdriver, so I put in 4 gallons and was on my way. This has no bearing on the service on my car - I got my oil change and a beautiful wax job. But it was a bit scary, driving on I-95 with no gas. I figured I must be driving on fumes - that gas gauge was way below "E" - a first-time experience for me and I hope the last. More

I bought my car from this dealership back in 2005 and have been bringing it there for every service which includes oil changes and the normal interval services such as the 30,000 miles along with having have been bringing it there for every service which includes oil changes and the normal interval services such as the 30,000 miles along with having my fuel injectors cleaned once every 20,000 miles or so. I always have the best service and there is only one service technician that I will allow to work on my car and that is Chuck. He has worked on my car since day 1 and keeps my car running in top shape. My car has just gone over 120,000 miles and it runs like a champ and that is all because of Chuck and the great team at Girard Nissan. Of course I have had a few things go wrong on the car that have cost me some money but in the long run, it just means my car will last that much longer and it sure does beat having to make a car payment every month. Thank you again to the entire team at Girard Nissan!!! More

Price: a little steep for labor, again much more that actual parts----BUT I realize that you pay for quality work---I do enjoy my visits to the service department as well as the sales dept.--which hopefu actual parts----BUT I realize that you pay for quality work---I do enjoy my visits to the service department as well as the sales dept.--which hopefully I will not need to visit for some time.Visiting with Wafic is always a pleasure. More

Very good and very professional atomosphere. Kevin is very professional and prompt in duties as a Service Department Representative. He deserves a high commendation for his work. We can assure that we very professional and prompt in duties as a Service Department Representative. He deserves a high commendation for his work. We can assure that we will return to the dealership for the continuing service on automobile. More

I have been having my car serviced at Girard Nissan for a couple years now, usually only for an oil change or tire rotation, due to the convenience. After having heard a thumping noise in my wheel for the p couple years now, usually only for an oil change or tire rotation, due to the convenience. After having heard a thumping noise in my wheel for the past few weeks, I just asked them to take a look at it. An HOUR later, and $100 later, they told me it was a wheel bearing, which I pretty much suspected. They then wanted to charge me close to $500 to have it repaired, and told me that I should not drive the car. They could clearly see I was in tears, but didn't care. They already ripped me off for $100, now they wanted to rip me off for another $500. They see a single mom with a small child as prey that they can easily try to swindle. As soon as I got my keys back from them, I promptly took my car over to TK's Custom Auto in New London and he fixed my wheel for half the price. I only wish I would've taken my car there in the first place as they would've quickly seen the problem and not charge me an arm and a leg for it. Stay away from ANY of the Girard/Antonino dealerships! More

Richard was very professional and thorough with my sons' 98 maxima. This is one of the best experiences I have ever had with a mechanic/dealership(thinking of trading my jeep for a nissan now!) Thanks aga 98 maxima. This is one of the best experiences I have ever had with a mechanic/dealership(thinking of trading my jeep for a nissan now!) Thanks again Rich! Happy Holidays James Cantillon More

GOD-AWFUL DEALERSHIP!!! The sales people are all great until you start having issues with your brand-new vehicle - which you probably will (then you have to deal with the idiotic service desk). Bought two until you start having issues with your brand-new vehicle - which you probably will (then you have to deal with the idiotic service desk). Bought two Nissans in just over a year - had to trade-in first Nissan b/c of MANY, MANY issues (had purchased brand-new w/ less than 10 miles on odometer), got a "better", newer version of same car thinking it was just bad luck w/ the first - now has a completely different set of issues that NO ONE WILL HELP ME WITH!!! I've already had the newer car in the shop more than 4 times for various reasons. The people DON'T take your complaints seriously, as a matter of fact, I called the dealership today to speak w/ my salesman (Mike) and he answered the phone, I asked to speak w/ "Mike", he replied that Mike wasn't working today. I said "Who's this? This sounds a lot like Mike" (I know his voice, I've dealt w/ him plenty of times) and he proceeded to hang up on me. When I called back to speak with the manager I was told he wasn't working as well, then I asked for a different saleman by name, was told that he ALSO was not working...load of crap. These things are only the tip of the iceberg, I'm so irritated I can't even see straight. Please don't give this dealership a CENT of your money, they are NOT trustworthy & won't want anything to do with you if you EVER have an issue - they also love to rip you off. More