Gjovik Ford
Plano, IL
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Good experience Searched online first to find a 2019 Explorer with end of year incentives and discounts. Found this one and made the deal. Then I got the good news. T Searched online first to find a 2019 Explorer with end of year incentives and discounts. Found this one and made the deal. Then I got the good news. They found that I could get $750 more taken off price from Ford. Just because! I drove nearly 80 miles but I will do it again when I am looking for another vehicle. More
Got the deal and car I wanted! Friendly and helpful service. Was really surprised that Justin offered to and personally delivered my floor mats and on his day off no less! You can Friendly and helpful service. Was really surprised that Justin offered to and personally delivered my floor mats and on his day off no less! You can tell he cares about customer experience. More
Great service The dealership sales staff was friendly and were not trying to push me into a purchase. The staff made us feel welcome throughout the purchase proces The dealership sales staff was friendly and were not trying to push me into a purchase. The staff made us feel welcome throughout the purchase process. The completion of the sale was the fastest I have ever been through. More
Had a great experience This was my first car buying experience and Iggy was great. Offered me great cars for great prices and helped make buying a car less stressful. I woul This was my first car buying experience and Iggy was great. Offered me great cars for great prices and helped make buying a car less stressful. I would definitely buy another car from him again. More
Easy Going I like the fact that they do not insist on going on test drives(unless you are 17 and looking at a Mustang) so you can do more than just go around the I like the fact that they do not insist on going on test drives(unless you are 17 and looking at a Mustang) so you can do more than just go around the block or short drive. Terry made sure I had plenty of gas when I said I would be back in a half hour or so. I never did hear "What do we have to do to put you in that today" after returning from the test drive. Just a question about how I liked it and when I might be buying. After I figured out what I wanted after visiting a couple of other dealers(one extremely pushy) I did get prices for what I wanted from all. Prices were given to me via email. Gjoviks was the best price . I had a trade in and I received what I thought it was worth and what I was wanting. Final checkout went smoothly, Terry had both trucks I was interested in waiting so I could drive each one again for a final decision. He never came out and pestered me while I was heehawing around over which one to go with. Finally decided and went in to get the paperwork done. No surprises and just the expected wait time to get things filled out. While waiting I did overhear one of the other salesmen talking to some other customers who were a bit older and did not understand how some equipment packages are different with the different models . He was very patient with them so along with Terry who was very accommodating for me it seems like others on Gjoviks are also. More
Very good Very, very helpful and curteous. Answered all our questions. Took all the time we needed to buy the explorer we wanted. We will return to Gjovick fo Very, very helpful and curteous. Answered all our questions. Took all the time we needed to buy the explorer we wanted. We will return to Gjovick for a future purchase More
Everything done right Gjovik's took care of 2 recalls, and ordered a piece needed for my sunglass holder and when they received it they called and scheduled. I got there ab Gjovik's took care of 2 recalls, and ordered a piece needed for my sunglass holder and when they received it they called and scheduled. I got there about a 1/2 hour early, they took it right in and the repair was done and I was on my way before my scheduled appointment was to start. Excellent repair and service!!! More
Provided Great Information Provided on The new Ford F150 I contacted Gjovik Ford, when I was in the market for a new F150. I talked to Justin Buck who had provided me with fantastic information on the F150 I contacted Gjovik Ford, when I was in the market for a new F150. I talked to Justin Buck who had provided me with fantastic information on the F150 with in a very short period of time. Justin helped me understand all the features I wanted on the F150. Unfortunately Gjovik Ford did not have in stock the truck with the features I wanted, so I did not purchase my truck from Gjovik. I still appreciated the help that Justin provided me with. I will use Gjovik Ford for the service on my new F150. More
Leased My Car I went to Gjovick to trade my car in and buy new, but ended up leaseing a car, which ended up better for me, and I got an Edge and what I wanted in it I went to Gjovick to trade my car in and buy new, but ended up leaseing a car, which ended up better for me, and I got an Edge and what I wanted in it, it's a wonderful car and Rick S. was great to deal with. Rick and Tom C. Did everything they could for me, and the car is terrific to drive. Love It!! Dealership was just easy to deal with. More
Handled two recalls on my F150 Gjovik needed a day to take care of the two recalls and provided me a nice loaner. a Ford Explorer, as my serviced F150 is my only vehicle. The servi Gjovik needed a day to take care of the two recalls and provided me a nice loaner. a Ford Explorer, as my serviced F150 is my only vehicle. The servicing was done when promised. More