Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
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Kristian did a fantastic job in selling us the exact car we wanted and located in MN. His sales manager, Troy, was very accomodating for the trade-in price of our vehicle as well. we wanted and located in MN. His sales manager, Troy, was very accomodating for the trade-in price of our vehicle as well. More
Salesman Danny Elizondo was very helpful and courteous. He made us feel like he had our best interested in mind as we looked at vehicles and explained features of each automobile we looked at. Danny is a v He made us feel like he had our best interested in mind as we looked at vehicles and explained features of each automobile we looked at. Danny is a very friendly and open salesman and made us feel welcome at the dealership as soon as we walked in the door. We did not feel pressured to make a purchase. I would recommend others to Danny and to Gladstone Dodge. More
my inquiry via USAA Car Buying Service was emailed to 2 dealerships. Out of the 2, Adam immediately presented me inventory via email and provided even reduced pricing so there was no guessing on what was a dealerships. Out of the 2, Adam immediately presented me inventory via email and provided even reduced pricing so there was no guessing on what was available and what I wanted. We exchanged a few emails that first day and his presentation was admittingly "agressive", but it was positive showing his interest. Even though there were a few bumps regarding the initial car pic info did not match the Touring car I wanted. I wanted to give him a chance to make the sale and he came through. The Overland Park location was the first to contact me but only pushed the "test drive" and did not show any knowledge of what I wanted even when my initial inquiry listed what I wanted. More
My parents bought a jeep here back in november/december and we were just completely satisfied with the whole process. I saw they had the perfect vehicle for me at the perfect time and they were willing to and we were just completely satisfied with the whole process. I saw they had the perfect vehicle for me at the perfect time and they were willing to deal. By far the easiest, quickest, and best experience for buying my vehicle. Not to mention the great customer service we got from Nick Ballard. Excellent person to work with. More
Scott was our sales agent . We came in ten minutes before closing to look at a jeep I had seen on their website, Scott was more than willing to help us out even though all the other agents were prep before closing to look at a jeep I had seen on their website, Scott was more than willing to help us out even though all the other agents were preparing to leave for the night. It was right after the snow storm and the car we wanted to see was smack dab in the middle of all the other cars. It wasnt a problem for Scott, he got keys for all the cars and moved them. We test drove the jeep and went inside and worked out a deal. Working with Scott was like working with an old friend. He didnt pressure us at all, he was fair and friendly. By far The Best car buying experience we have ever had!!! More
called the lot spoke with a fella nick named big nick told me to make the 2 hr drive and he would make worth my while - he did - gave them my old farm truck and got a newer standerd cab chevy - easy to w told me to make the 2 hr drive and he would make worth my while - he did - gave them my old farm truck and got a newer standerd cab chevy - easy to work something out with also he was down to earth knew everythking i asked him and was helpful and even got my wife a soda from the coke mashine - thankx big nick More
I originally started my day at Gladstone Dodge on the Missouri side. I knew that OP Chrysler, Jeep, Dodge had the vehicle I wanted but was hesitant to make the 40 minute drive there. I saw that Gladsto Missouri side. I knew that OP Chrysler, Jeep, Dodge had the vehicle I wanted but was hesitant to make the 40 minute drive there. I saw that Gladstone Dodge had a similar vehicle that was en route and decided to go there first. As soon as I walked in, the sales man at Gladstone Dodge began to print off vehicle descriptions of various Dodge Chargers that were black and in various options. Eventually, the sales man printed off a vehicle description that was a 2013 Dodge Charger RT AWD V8 black in color. The salesman asked for my drivers license and made a copy of my license, and kept it in the back office while we discussed the vehicle he had printed. When I told him the vehicle he had showed me looked very much like the one OP Chrysler Jeep Dodge had on their lot that they had on their lot for 32,000, they backpedaled and hem hawed telling me the best price they could give me was 35,000. As the day drug on, I asked for my license back several times as the salesman gave me excuses and the manager tried to get me to agree to the price of the vehicle. Eventually, we (my fiance and I) had to walk into the manager's office and demand my driver's license back. The manager became belligerent and made smart comments about some supposed "deal" we had struck. As we left their dealership, the manager through the paperwork of the vehicle at the sales man we had talked to in plain view of the entire parking lot, customers and other staff. I then made the trip to OP Chrysler Jeep Dodge to look at the vehicle that they had sitting on their lot. I contacted TJ who said that Gladstone Dodge had called them and was trying to buy the vehicle (and then sell it to me for 3 grand more). The dealership was extremely helpful, minus the small issues listed, and clean. After Gladstone Dodge and their lack of professionalism, OP Chrysler Jeep Dodge was a dream come true. More
While traveling from TN, the transmission would not shift out of first gear. I stopped by and spoke with David Nichols who was extremely pleasant and helpful. The service was great and people were all courte out of first gear. I stopped by and spoke with David Nichols who was extremely pleasant and helpful. The service was great and people were all courteous. The car was fixed in about 24 hours and is as good as new. I was was extremely please with the quality and service of the people. More
Everyone we worked with was eager to help and ready to finalize a deal. We were able to get the amount we wanted for our trade in, as well as getting the new vehicle at a great deal as well. We never once finalize a deal. We were able to get the amount we wanted for our trade in, as well as getting the new vehicle at a great deal as well. We never once felt like we were just a number, even though they were all very busy. More
What an awesome visit to Gladstone Dodge. Greeted right away and escorted to my sales agent Mike Smith. Mike was very intelligent and was able to answer all my questions. He was patient as I looked at se away and escorted to my sales agent Mike Smith. Mike was very intelligent and was able to answer all my questions. He was patient as I looked at several different trucks and price shopped to get the best possible price. The price offered by Mike and Gladstone was the best deal in town and I will be recommending all of my friends to this dealership for their car buying needs! What a great experience!! More