Glanzmann Subaru

Outstanding Sales Support and Competitive Pricing I started car shoping in July researching online to pick the best car for my needs. For me it was a grueling process because I hadn't purchase a new c I started car shoping in July researching online to pick the best car for my needs. For me it was a grueling process because I hadn't purchase a new car alone before and my last car purchase was back in 2002. So I began my research on so many makes and models. I drove to many different manufacturers' dealerships throughout this area and also in the city of Houston Texas where I spent a few months over the holidays. I was aware that my insurance rates were going to go up and having spoken to my insurance company they pointed out that certain features on a car could give me a lower rate. That led me to IIHS online to determined a cars safety rating . Once I went to that website I started to narrow my search down because there were only a few cars that had an excellent crash test ratings but even less had good headlight ratings . Being a senior I determined that having good headlight ratings was important to me so I began test driving cars to compare cars with acceptable ratings and cars with good ratings. I wanted an SUV that had excellent crash test ratings and good headlight ratings with AWD outstanding safety features and a higher ground clearance ! I found all of these features in the Subaru Outback . If anyone asks me about my car buying experience I would say ,"Of all the Subaru dealers in the area, Glatzman Subaru ranks number 1 for outstanding customer service and competitive prices! The reason for my review is simply to acknowledge the outstanding commitment to service and attention to detail provided by Rob Shintaku, the sales manager that I worked with and Andrew and Becky two of his sales associates on his team. The professional courtesy , valuable information and unconditional support I received from each of them is the reason I decided to write this review. I wanted to give a recommendation online acknowledging Glatzman Subaru to everyone embarking on a car shopping expedition. The level of integrity working with Rob is the highest I could have hoped for and I would say he even surpassed it. I have complete respect and confidence in my car shopping abilities thanks to them. Rob is extremely articulate in his communications and well informed about his cars and sincere in providing customer service! There are no high pressuring sales tactics underlying the experience. It is a very relaxed and professional atmosphere to shop for your next car. This is my first Subaru and I have complete confidence in this vehicle, the sales staff and the service staff. More

Great Experience My past experiences in buying a new car have always been a bit uncomfortable, especially when it came to negotiating a price.. However, from my first My past experiences in buying a new car have always been a bit uncomfortable, especially when it came to negotiating a price.. However, from my first contact with Glanzmann Subaru on-line through my dealership visit everything was surprisingly easy. They had the vehicle I wanted and offered me an attractive price without any hassles. The 0% financing and after purchase servicing program were also attractive. My new Outback was available for me to pick up very quickly. I couldn't be happierl. More

Great service experience While not my regular mechanic due to distance from my home, I took my car in for a recall issue. Scheduling the service on line was easy. The time est While not my regular mechanic due to distance from my home, I took my car in for a recall issue. Scheduling the service on line was easy. The time estimate for the job was right on. Eric was great and kept me posted along the way. I was able to work remotely from the waiting area because they had strong internet access and work stations, so I didn't have to take time off work for this appointment. Service issue was completed and they even sent my car through the car wash. The service department seems like a well-oiled machine and I was extremely happy with my experience. More

First service experience My first service visit with a new Subarau Impreza was terrific. Sparkling facility with comfy lounger and beverage service, Eric Wilson, the service My first service visit with a new Subarau Impreza was terrific. Sparkling facility with comfy lounger and beverage service, Eric Wilson, the service advisor, greeted me immediately and explained the process with great detail. Prompt completion of the work and notification via phone and text. 5 Stars! More

Angry, greedy, unkind I purchased my Certified Forester here. Dana was rude, unkind. He went above Mark Glanzmann, owner. I like Mark. I like and support Glanzmann othe I purchased my Certified Forester here. Dana was rude, unkind. He went above Mark Glanzmann, owner. I like Mark. I like and support Glanzmann otherwise. More

Excellent experience for me When I arrived I was immediately greeted by Eric Wilson. He explained how the process works for repair. He was knowledgeable about my problem with my When I arrived I was immediately greeted by Eric Wilson. He explained how the process works for repair. He was knowledgeable about my problem with my Forester. He even called to the service person to find out an estimate when my car would be worked on! He showed us to a very pleasant waiting room that was stocked with many drinks and snacks for my wait. He kept me apprised of my car status. My problem was resolved. I was very impressed with my experience at a dealership! More

First Dealership Experience This was my first time shopping for a car from a dealership, and my expectations were exceeded. I went in looking for a car that I saw online, which s This was my first time shopping for a car from a dealership, and my expectations were exceeded. I went in looking for a car that I saw online, which sold prior to my arrival. Corey was able to find my wish list in a different car right off the bat. I got more than I expected from my 12 year old trade, and felt I left with a fair deal. I love the no haggle approach. More

Excellent Care The service advisors are Great and Service Manager Dan is Fantastic Also have to mention Stephanie as Wonderful and Caring Love Andrew as my Sales g The service advisors are Great and Service Manager Dan is Fantastic Also have to mention Stephanie as Wonderful and Caring Love Andrew as my Sales guy!!! More

Valued Customer Alex was very diligent in making me feel like a valued customer. That was extremely important to me because I was spending my saving on a used vehicle Alex was very diligent in making me feel like a valued customer. That was extremely important to me because I was spending my saving on a used vehicle. Alex worked with his Sales Manager Dana from beginning to end to ensure my exact needs were met ( excellent quality car, low mileage, and at an affordable price). I am now the happy New owner of a used 2010 Scion with great mileage and a great warranty! If you or someone you know are looking for a new or used car visit Glanzmann Subaru and ask for Alex! More

Best car buying experience I’ve ever had Everybody at the dealrsshihip was great. Alex made it his job to make sure I got the exact car at the best price possible. Pretty sure I won’t need an Everybody at the dealrsshihip was great. Alex made it his job to make sure I got the exact car at the best price possible. Pretty sure I won’t need another car anytime soon (live the longevity of Subaru vehicles) , but when I do I’ll be back! More