Glanzmann Subaru

Great Customer Service Start to Finish We thought our Subaru would need new brakes. Eric Wilson arranged to have the service technician check the brakes right away. Less than an hour later, We thought our Subaru would need new brakes. Eric Wilson arranged to have the service technician check the brakes right away. Less than an hour later, Eric phoned with the great news that we did not need brakes at all. He did identify a couple of minor things to take care of right away, and was very clear in identifying exactly what component had been identified, and exactly how much the service would cost. Eric answered every question patiently and thoroughly. Eric then gave a projection of maintenance that will be due in the coming months, so that we can plan ahead. But nothing major right now. Eric kept us informed at every step of this service day, including a call in late morning to notify me that the car was ready to pick up. I have confidence in Eric's advice. I can also confidently recommend the service team at Glanzmann, under the management of Stephanie Morales and Dan Geist. More

Eric Wilson is the best Extremely knowledgeable and helpful every time I need service. He is the main reason I chose Glanzmann over other Subaru dealers. I have dealt with Extremely knowledgeable and helpful every time I need service. He is the main reason I chose Glanzmann over other Subaru dealers. I have dealt with Eric at a different dealership and followed him to Glanzmann. More

Eric Wilson was very kind and a big help to me. He carefully explained the work being done by the service people through the computer. He was very courteous. He was very patient with me, Thank you. He carefully explained the work being done by the service people through the computer. He was very courteous. He was very patient with me, Thank you. More

The Customer Service that has us coming back Service with care and a smile, Dan has always taken the time to make sure things are running smoothly and takes the time to know who the customers are Service with care and a smile, Dan has always taken the time to make sure things are running smoothly and takes the time to know who the customers are. The quality he delivers is what keeps customers coming back as we knew we are in good hands. More

Inspection Pro Very knowledgeable and polite service team member who assisted on our car. Will definitely return to this dealership. He helps to keep our car safe. Very knowledgeable and polite service team member who assisted on our car. Will definitely return to this dealership. He helps to keep our car safe. More

Standard inspection Had my car in for its annual inspection today (2/5/18). While they were running the inspection tests, some other minor issues were noticed, including Had my car in for its annual inspection today (2/5/18). While they were running the inspection tests, some other minor issues were noticed, including a rear tire that was slowly leaking and had caused the tire pressure monitor to come on. The tire pressure sensor has malfunctioned previously so I assumed it was acting wonky again but this time it turned out to be something more serious. Eric Wilson was my service rep today so he had the tedious task of calling me three times to tell me the various items that needed attention and to tell me my options and reasons for what they thought should be done to fix each item. He was exceedingly polite, helpful and thorough from the time of my arrival and check-in right through to processing and explaining in detail the final bill. This is the third Subaru I've had serviced at Glanzmann, my second new car from them. My lease is up at the end of 2018 and I will most likely get another vehicle from them. More

Happy customer Eric was my advisor. He took care of everything from start to finish. He went thru all the details and when I was done he even escorted me outside. Th Eric was my advisor. He took care of everything from start to finish. He went thru all the details and when I was done he even escorted me outside. Thank you so much, Eric. Keep up the good work!! More

Great experience I've worked with Justin Brock at Glanzmann three times, and it's always been a great experience. Today he was able to find what I was looking for at t I've worked with Justin Brock at Glanzmann three times, and it's always been a great experience. Today he was able to find what I was looking for at the price I wanted ahead of time and had everything set up for a smooth transaction. In the past, when I made an appointment to test drive, the car was ready to go and there was plenty of time to go over everything without pressure. All around the best car salesman I've worked with. Neal Hood made completing the financial paperwork and contracts a breeze. No pressure to pay extra for things I didn't need and everything was fully explained. Would definitely buy from Glanzmann again, and would recommend them to anyone I know. More

Good Quick Service I went in to have a wheel hub checked out and as per usual everything went well. Eric was my advisor and made sure I understood what the technicians w I went in to have a wheel hub checked out and as per usual everything went well. Eric was my advisor and made sure I understood what the technicians would be doing and the status of the work. He was courteous and a pleasure to deal with. More

Outstanding Service Excellent service from beginning to end. Robert Migliaccio was very helpful and he went out of his way to make it a pleasant experience. Of all the de Excellent service from beginning to end. Robert Migliaccio was very helpful and he went out of his way to make it a pleasant experience. Of all the dealerships I have dealt with Glanzmann Subaru has given me the best follow up service after I bought my Impreza. The complimentary car wash was much appreciated. More