Glanzmann Subaru | Page 126

Love my new Forester! I had the best car buying experience with Erick Taing at Glanzmann Subaru. He is very knowledgeable, and answered all of our questions. He did not pre I had the best car buying experience with Erick Taing at Glanzmann Subaru. He is very knowledgeable, and answered all of our questions. He did not pressure us at all, unlike many dealers out there. He and the staff went over and beyond making sure we were happy and satisfied. What a pleasure to do business with them! More

Leased a new car Leased a new Forrester, process was efficient and smooth. Everyone involved was professional and pleasant to deal with. Love the car, would definitel Leased a new Forrester, process was efficient and smooth. Everyone involved was professional and pleasant to deal with. Love the car, would definitely recommend to others. More

Service is excellent and efficient I brought was car in for a state inspection. EricWilson was very courteous and attentive to my questions about the service. He explained the details I brought was car in for a state inspection. EricWilson was very courteous and attentive to my questions about the service. He explained the details of what was done and the charges. The wait was not long and the waiting area was very pleasant and clean. I am very pleased with the operation. I like how efficient the workers are. No one is wasting time. I believe the owner has high expectations and it shows in this smooth operation. I will continue to use their service. More

Very stress free, no pressure, good information Very good experience and a good start for buyers like us becoming Subaru owners for the first time. Obviously a very good product and well honed sal Very good experience and a good start for buyers like us becoming Subaru owners for the first time. Obviously a very good product and well honed sales operation with excellent customer relations. Easy to understand the value and offer details and financial terms, with confidence and trust in the deal. More

Great Customer Service Start to Finish We thought our Subaru would need new brakes. Eric Wilson arranged to have the service technician check the brakes right away. Less than an hour later, We thought our Subaru would need new brakes. Eric Wilson arranged to have the service technician check the brakes right away. Less than an hour later, Eric phoned with the great news that we did not need brakes at all. He did identify a couple of minor things to take care of right away, and was very clear in identifying exactly what component had been identified, and exactly how much the service would cost. Eric answered every question patiently and thoroughly. Eric then gave a projection of maintenance that will be due in the coming months, so that we can plan ahead. But nothing major right now. Eric kept us informed at every step of this service day, including a call in late morning to notify me that the car was ready to pick up. I have confidence in Eric's advice. I can also confidently recommend the service team at Glanzmann, under the management of Stephanie Morales and Dan Geist. More

A shout out to Eric Wilson for helping me with an issue I purchased my 'pre-owned' Subaru Legacy from Glanzmann and they are the only ones who have serviced it. I have found them courteous and efficient a I purchased my 'pre-owned' Subaru Legacy from Glanzmann and they are the only ones who have serviced it. I have found them courteous and efficient and trustworthy--but I ran into an odd problem with my previous visit (for inspection). I received a report after their multipoint inspection that said I needed rear brakes and rotors for a repair costing around $500. I take their recommendations very seriously, but something rang odd. As I reviewed my past receipts/repair invoices when I got home, I noted that my rear rotors (but not pads) were replaced by Glanzmann just 5 months before in July. So I wouldn't need rotors. And the pads were good in July, and I don't drive my car many miles--- but of course I understand things can change. I was confused. To handle my confusion about what really needed to be done at that point, I made an appointment and spoke with Eric Wilson. I showed him my previous invoices for work done and asked if he would check the rear brakes again. He had technician Ryan Roett do just that, and I learned that my rear brake pads were 6/32, and so didn't yet need repair, From my research, pads need replacement as you head towards 3/32. Anyway: Eric was professional, helpful, and cleared up a confusing report, providing me with detailed information that will help me when it comes time to replace those pads. That's the kind of professionalism and excellent service I've received and expected from Glanzmann and they will have Eric and those like him to thank for my continued business. Thank you, Eric. I appreciated the time and attention--and getting things right. More

Eric Wilson is the best Extremely knowledgeable and helpful every time I need service. He is the main reason I chose Glanzmann over other Subaru dealers. I have dealt with Extremely knowledgeable and helpful every time I need service. He is the main reason I chose Glanzmann over other Subaru dealers. I have dealt with Eric at a different dealership and followed him to Glanzmann. More

Eric Wilson was very kind and a big help to me. He carefully explained the work being done by the service people through the computer. He was very courteous. He was very patient with me, Thank you. He carefully explained the work being done by the service people through the computer. He was very courteous. He was very patient with me, Thank you. More

The Customer Service that has us coming back Service with care and a smile, Dan has always taken the time to make sure things are running smoothly and takes the time to know who the customers are Service with care and a smile, Dan has always taken the time to make sure things are running smoothly and takes the time to know who the customers are. The quality he delivers is what keeps customers coming back as we knew we are in good hands. More

Inspection Pro Very knowledgeable and polite service team member who assisted on our car. Will definitely return to this dealership. He helps to keep our car safe. Very knowledgeable and polite service team member who assisted on our car. Will definitely return to this dealership. He helps to keep our car safe. More