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Glanzmann Subaru

Hatboro, PA

4.7
1,809 Reviews
Glanzmann Subaru, Philadelphia's Premier Subaru Dealership, is located at 1001 S York Rd. in Willow Grove, PA. At Glanzmann, we understand that it's our customers who have kept us in business for over 40 years which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!
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1001 South York Road

Hatboro, PA

19040

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Showing 1,809 reviews

September 01, 2016

Deceptive trade practices/abysmal customer service One day after purchasing a 2017 Forester, the check engine light went on, indicating serious problems, which could cause serious damage and void the w More

by acadia2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Casey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frances Freezman, Greg Mourer
Sep 02, 2016 -

Glanzmann Subaru responded

Acadai2012, Per our conversation yesterday, I am happy we were able to resolve this issue by returning that vehicle and exchanging for another same equipment and color vehicle. I would like to again apologize for the check engine light coming on. It was not something we could foresee happening and certainly was not intentional. I hope that you feel everything was resolved to your satisfaction quickly and professionally. Please know we are here for you for any concerns both now and in the future. Sincerely, Jeff Glanzmann

August 25, 2016

Great experience purchasing a car! Recently purchased second Subaru Forester at Glanzmann Subaru. Another great experience. The sales staff are very knowledgeable and accommodating. Th More

by DonM
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Onorata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Shintaku, Justin Brock
August 20, 2016

felt comfortable and valued This was my 2nd Outback purchase from Glanzmann. I returned because of the previous experience and I received the best deal. The bottom line is, t More

by Vince B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Bowen
August 06, 2016

purchase Everyone was helpful and courteous. Our car was ready and waiting for us to go on vacation to Texas. Even dealt with recall while there. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brock
August 05, 2016

I live in the waiting room I made an appointment to get my oil changed, noting that I would wait for the car. I checked in at 8:21 and told the service advisor that I would be More

by Caseynut418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Lowe
Sep 02, 2016 -

Glanzmann Subaru responded

Caseynut418, Thank you for sharing your experience. I am sorry for the lengthy wait for your oil changes. Although this is not the norm, it should never be happening and I want you to know that I will be working on training my team and improving our processes to prevent this from happening again to you or any customer. We are better than this and I hope you will offer us the opportunity to show you that we can do much much better. Sincerely, Jeff Glanzmann

July 27, 2016

where customer service lives Not only did I have the best car buying experience here, I have continued to enjoy the service as well. Every interaction I have had with the employe More

by j9'soutback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Brock, Mike O'Brien
July 22, 2016

2013 outback sale I wanted to let everyone at Glanzmann Subaru know that I had one of the best car buying experiences of any car I have ever bought! Starting from an In More

by Jspreckley
Recommend Dealer
Yes
Employees Worked With
Steve Horn, Frances Freezman, Greg Mourer
July 19, 2016

Scott Fields is the best! As a woman I was nervous to go car shopping alone. I was afraid of getting ripped off. I went to two dealerships prior to Glanzmann. The first one ha More

by BRoss67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fields
July 09, 2016

helpful in everyway John was extremely helpful in so many ways especially when he spent 45 min. showing me all the new things in the car. This was my second car from them More

by JOE L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stiles, Laura Todaro
July 08, 2016

Just purchased my second car from Glanzmann and Steve Horn! As most of you have experienced, some car dealerships are impossible to work with, or understand and to trust that they will do what they say they can More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Horn, Laura Todaro
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