Glanzmann Subaru

Showroom and service area are huge but welcoming and clean. Salesman Ken Baumbach was knowledgeable, friendly and straight forward. The car was presented beautifully and well explained. clean. Salesman Ken Baumbach was knowledgeable, friendly and straight forward. The car was presented beautifully and well explained. More

What a pleasure to work with someone who listens, understands and took it upon herself to remedy issues another dealership had caused. She worked with us and with corporate to resolve issues with suc understands and took it upon herself to remedy issues another dealership had caused. She worked with us and with corporate to resolve issues with such a friendly demeanor. She carefully reads through all notes and service done to truly get to the bottom of an issue with the customer. Glanzman is general has been wonderful to work with but their customer service has been top notch! We thank you! More

Ysaac is awesome very professional and helpful. ' went that extra mile gave me outstanding service all the way through the repair Glanzmann is lucky to have some one like that working for them he re ' went that extra mile gave me outstanding service all the way through the repair Glanzmann is lucky to have some one like that working for them he represents the dealership good thanks for everything Ysaac keep up the excellent work . More

Jeff felt like a long lost friend. He was wonderful, friendly, easy to connect with and a pleasure. He also was very helpful. He has great people skills. Richard He was wonderful, friendly, easy to connect with and a pleasure. He also was very helpful. He has great people skills. Richard More

Mark McTague was great. Very helpful, took the time to explain everything, answered our questions. No rush, no pressure! Very good experience!! Only problem we had was that Very helpful, took the time to explain everything, answered our questions. No rush, no pressure! Very good experience!! Only problem we had was that car had a slight oil leak we noticed 2 days after my son bought the car. They gave him a loaner car while they fixed the problem; a loose bolt. .It was still annoying to have to go back and forth. More

Jeff is so personable and helpful. He was instrumental in helping me make a final decision on my purchase. Great sense of humor! He was instrumental in helping me make a final decision on my purchase. Great sense of humor! More

Kate went the extra mile in helping me. When I told her that my friend is elderly and was nervous about driving her car home, she arranged for drivers to deliver it. Kate showed compassi When I told her that my friend is elderly and was nervous about driving her car home, she arranged for drivers to deliver it. Kate showed compassion, and that speaks volumes to me! Ysaac was excellent in explaining the service done to her car. More

Excellent sales staff the best deals in PA very satisfied customer will go there again for another Subaru! customer will go there again for another Subaru! More

Donna and Dana both went above and beyond to help me get my first car. It’s very refreshing to work with solution minded people who look to make things work and go the extra mile, rather than put up barrie my first car. It’s very refreshing to work with solution minded people who look to make things work and go the extra mile, rather than put up barriers. I would recommend Dana and his team to anyone I know looking for an enjoyable, transparent car buying experience. More

The Waiting Game. I took my vehicle for service yesterday. I braved the morning Philly traffic to get to my 8:15am appointment. At 1:15pm I received an "update" that m I took my vehicle for service yesterday. I braved the morning Philly traffic to get to my 8:15am appointment. At 1:15pm I received an "update" that my car had not even been touched, 5 hours after I dropped it off. Why make appointments? Thankfully I had a loaner. My car needed new tires (after only 34,000 miles) but apparently they don't do that on Saturdays, so they were trying to make me wait until Monday. Thankfully, they worked it in. I asked if there were any deals or coupons available for the work needed, the advisor said he would apply a $25 coupon for the amount I was paying. It's not a lot, but anything helps. When I picked up the car this morning, I checked out, and literally saw my car sitting there, ready, for 15 minutes while I waited. I finally asked the people outside if I could take it, and they asked where my advisor was. I replied, "You tell me." When I looked at the service receipt, guess what wasn't there? The $25 coupon. Their incredible sales and generous trade-in allowance made me a Glanzmann customer, their poor service is not likely to keep me as one. More