Glanzmann Subaru

Quick, kind, and efficient I recently came in because I was having trouble moving my car out of park. I was greeted promptly by Eric Wilson who correctly predicted the nature of I recently came in because I was having trouble moving my car out of park. I was greeted promptly by Eric Wilson who correctly predicted the nature of the problem. The issue was resolved within much less time than I had expected, and I was able to wait in a comfortable and well-equipped waiting room. Eric's kindness and professionalism were greatly appreciated! More

Amazing and Hard Working Everyone here was great to work with! Alex D and Andrew Went above and beyond to make my experience plesant, and even fun (not easy in a dealership). Everyone here was great to work with! Alex D and Andrew Went above and beyond to make my experience plesant, and even fun (not easy in a dealership). I was able to the get the car I wanted for the price I loved, and even after I left, I got a message saying that Andrew found me a lower interest rate, which was amazing. Thanks guys! More

KUDOS TO TEAM TYLER!! Good morning, My wife and I visited Glanzman on Saturday, 4 August 2019 for the 3rd scheduled service of our 2018 Forester. The vehicle still drive Good morning, My wife and I visited Glanzman on Saturday, 4 August 2019 for the 3rd scheduled service of our 2018 Forester. The vehicle still drives as though it is new! No doubt it is due to the polite and singularly welcoming treatment & service exhibited by Mr. Tyler Beck and associates. From point of purchase to each point of servicing, our experience with Glanzmann has been consistently SUPREME!---Edrena and Vincent Ferguson More

Customer service I was welcomed very politely and friendly then called to next available device agent and he introduced himself and the green team. We discussed why I I was welcomed very politely and friendly then called to next available device agent and he introduced himself and the green team. We discussed why I was and I was told my car would be ready in about 3 1/2 - 4 hours. The car was ready about 30 minuets earlier than expect. After paying the bill I drove 1 mile, New there was something wrong and returned to the dealer. I spent another 2 hours waiting for my. I was then told they needed to keep the car over night. I was given a loaner and 2 days later I returned to get my car. I had a timing belt service. They removed the new belt and assembly and replaced with anew belt and assembly. The car continues to make a noise they assured me that Subaru has told them woul go away after 1500 miles of break in. We shall see!! Ray was very apologetic and very nice. That’s why I gave the dealership a Good rating if the dealership would have offered me a free service of some kind to compensate for my time I would have given them an excellent rating. I spend a total of 7 hours at the dealership and an additional 1 hour of travel time. Rays previous experience as an auto mechanic was very helpful in diagnosing and communicating with the techs. More

Excellent customer service by Sam & Dan We own 3 Subaru’s and every time we come in for service we have a really good experience. Dan Geist, so glad Glanzmann brought him back, he treats us We own 3 Subaru’s and every time we come in for service we have a really good experience. Dan Geist, so glad Glanzmann brought him back, he treats us like we are one of his family. Always, treats us with respect and helps in any way he can., above and beyond in most instances. Sam our service advisor, without fail whenever we come in is nice, helpful and and goes above and beyond. I would recommend Glanzmann because we always feel like they care about the outcome of our service and of course, the kindness they show us. More

Let’s start with the good end with the bad Explained situation to my wife she pressed me to write a review. Came in very late one afternoon no appointment was immediately greeted by Allison. Se Explained situation to my wife she pressed me to write a review. Came in very late one afternoon no appointment was immediately greeted by Allison. Service department busy yet she took the time to listen to my concerns. I explained to her I need state inspection and some other services done. She quickly grabbed another adviser asking if this could get done. That adviser CHris, stopped what he was doing and tried calling I sssume his technicians. During this time I told her I was really sorry for coming in so late, if anything I just wanted an oil change and my tires checked at this point. She said so we don’t waste any more time express has no wait, let me see if in the mean time we can do the basic service for you until we get an answer about state inspection. I was walked by Allison to express desk where the adviser there had a very bad attitude. He cut her off and said “yea I over heard he is here for state inspection” he was giving her a really bad look and I felt as though he did not want to help me. Thankfully Chris yelled over at the same time “we can do it for you”. Chris and Allison were wonderful, I can not stress enough. I was able to get the name of the express adviser and I just want to say he was far from friendly and I felt very bad for Allison she was just trying to help. Will come back for further services but I will not use express. Anyone who treats a fellow employee like that , I can only imagine how they treat their customers. More

A Pleasure Keith Onorata and Jake Villierme were a pleasure to deal with. This was the third Subaru, with the help of Keith Onorata, that we have purchased. I wi Keith Onorata and Jake Villierme were a pleasure to deal with. This was the third Subaru, with the help of Keith Onorata, that we have purchased. I will be back in a few years to trade in my 2014 Subaru. Just a great experience. More

Good dealership I get a good deal on an Outback here. Steve Horn (the salesperson I worked with) was very knowledgeable and helpful. Overall a good experience. I get a good deal on an Outback here. Steve Horn (the salesperson I worked with) was very knowledgeable and helpful. Overall a good experience. More

Easy\Honest Used Car Purchase I worked with Doug Fisher to purchase a used Subaru in Sep 2019. I gave him my basic specs and he was able to keep an eye on inventory and get me a c I worked with Doug Fisher to purchase a used Subaru in Sep 2019. I gave him my basic specs and he was able to keep an eye on inventory and get me a car which fit in my mileage\model year\price. The finance and delivery process was hassle free. None of the classic dealership games. Just a great purchase experience, and I would recommend Glanzmann to friends and family. More

Very good car buying experience Helpful sales people (Steve and John). They were not pushy, treated us with respect, and were very helpful. Made the experience very easy. Overall, we Helpful sales people (Steve and John). They were not pushy, treated us with respect, and were very helpful. Made the experience very easy. Overall, we were very satisfied with Glanzmann. They explained the process and the car's features very well. More